Hours:

70 (8 hours; Days, On-Call)

0830-1630 hours Monday to Friday.

Salary: HL23 (CAD82,016.00 - CAD106,621.00 per Annum)

Competition Number: VAC0015070

Posted Date: 2025-08-20

Closing Date: 2025-08-27

Definition of work:

The Community Support Manager is accountable for the operation of a comprehensive array of Community Support programs and services within the Population Health Branch of Western Health. Reporting to the Regional Director of Community Support, the manager will be responsible for participating as a member of the leadership team in the planning, implementation and evaluation of the Community Support Program. Provides clinical supervision and leadership of health professionals within the Community Support Program necessary to encourage and support innovation to promote a climate of continuous improvement and creativity. The manager demonstrates skills and abilities necessary to build relationships to enhance linkages with the internal programs and external partners. The manager demonstrates skills and abilities necessary to build relationships to enhance linkages with the internal programs and external partners. The manager facilitates the engagement of staff, clients, families and caregivers in the delivery of services that are focused on quality and safety.

This position is accountable for the development, implementation, evaluation and ongoing monitoring of all community based residential services across the Western Zone, including Alternate Family Care Homes, Individualized Living Arrangement, and Cooperative Apartments.

The successful candidate must demonstrate the key skills, behaviours, abilities and knowledge as outlined in the five domains of the LEADS in a Caring Environment framework.

o Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with Western Health?s values of respect, equity, transparency, advocacy, collaboration, innovation accountability, and excellence;
o Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
o Achieving results by setting direction, strategically aligning decisions with vision, values, evidence, taking action to implement decisions, and assessing and evaluating outcomes;
o Developing coalitions through purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
o Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting oneself strategically to the future, and championing and orchestrating change.

Required Qualifications: Candidates considered for this position must have a minimum of five years of clinical experience in the health system. Strong leadership, facilitation and team building skills are essential. The successful candidate must possess advanced analytical and problem solving skills required to respond to the complex needs of clients in a dynamic environment. Preference will be given to applicants with a broad understanding of the health and community services system and of population health. Demonstrate the ability to facilitate collaboration and cooperation to achieve results. Previous management experience would be an asset. A Masters Degree in Social Sciences, Nursing or health related areas would be considered an asset. Proof of registration and licensure with good standing as a health professional is required.

Alternate combinations of qualifications may be considered.

A satisfactory record of work performance and attendance is required for this position.

NOTE: The candidate maybe required to travel throughout the Region on a regular basis. Use of a private vehicle is a condition of employment.