Resident Care Manager

Full Time

About the Windsor Elms Village (Falmouth, NS): Windsor Elms Village is an Eden Registered Home with a resident-directed philosophy of care. It builds on a rich history and reflects our commitment to continue to evolve to meet the emerging needs of seniors in Nova Scotia. We embrace life, provide compassionate support and encourage meaningful relationships with residents, families, staff and the community. We are creating a home environment where residents an continue to grow and experience the fullness of life.

Creating a Sense of Home: We are home to 108 residents. At Windsor Elms Village there are three distinct neighbourhoods. Each neighbourhood has four houses of nine residents. With such a diverse group of residents, you will find each house has its own character. At WEV, we strive to create flexibility that mirrors life in the communities and homes our residents have known.

The Resident Care Manager is responsible for encouraging the growth of the human habitat in their neighbourhoods by guiding and coaching a team of approximately 75 staff in keeping with the mission of Windsor Elms Village, Guiding Principles and Principles of the Eden AlternativeTM. The neighbourhood(s) will support full and abundant life and healthy relationships for its members. The Resident Care Manager is a member of the Leadership Team and as such, participates in the overall management of the facility.

Summary of Roles & Responsibilities (Full Job Description available upon request)

Works collaboratively with the other two Resident Care Managers, Director of Care , Assistant Director of Care , Director of People Operations, and Social Worker to ensure consistent approaches throughout the home

• Supporting & Growing Care Team
• Educate care partners on relevant policies as required
• Participate in the recruitment process for the Neighbourhood Team
• Performance coaching and reviews, implementing corrective and progressive disciplinary action.
• Manager on Call duties
• Promote & facilitate relationships amongst residents, families & staff
• Attend committee meetings (Behaviour Support, Pharmacy & Therapeutics, CPAC, Nursing, Scheduling, Neighbourhood Meetings etc)
• Provide individualize support and coaching to staff to promote resident directed care
• Assist with Medication Administration or Personal Care when required.
• Direct supervision, leadership & evaluation of Neighborhood Team.

Requirements / Qualifications:

• Active NS Nursing License
• Experience Leading People
• Values that align with Windsor Elms Village Mission, Vision, Guiding & Eden Principles
• Excellent interpersonal, written and verbal communication skills are essential. Ability to lead meetings and presentations, and ability to interface with all levels of staff with tact and diplomacy.
• Must be a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver.
• Highly proactive style of work
• Strong organizational and analytical skills
• Proficiency with Microsoft Office required. Knowledge of Staff Schedule Care is desirable.

Annual Salary: $70,000 -$76,000

Hours: The regular hours of work for this position are intended to be 8:30am to 4:30pm Monday through Friday. Flex time may be approved outside of these hours. Given the scope and responsibility of the role, on-call availability/flexibility may also be a requirement.

Start Date: As soon as possible

Applications Close: 2 Sept 2025

Interested in applying?

The Best People in the World Work here! At Windsor Elms village, we invest in our staff, provide meaningful engagement & opportunities. We are proud of the work we do and how we do it. Windsor Elms offers a competitive compensation package and a work environment where teamwork, individual contributions and diversity are valued.

Submit a resumé or queries to:

Tanya Carey, Director of People Operations

[email protected]

We thank all those who apply for your interest in Windsor Elms Village, however only those selected for an interview will be contacted.