Position Type:
Temporary - Temporaire
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Closing date:
2025-08-28
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Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.

Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.

Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.

As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country's most pressing physical and mental health care challenges.

We are looking for a Document Administrator. Located in Moncton and reporting to the Shared Services Billing Manager, the Document Administrator will be responsible in overseeing the collection, entry, retention, storage and release of confidential health records within the Billing Department. Major components of this position include daily reconciliation of the Patient Care Reports (PCR), entry of the Patient Care Reports (PCR), filling of confidential medical health records, tracking of missing Patient Care Reports, analysis of non-clinical and clinical audits, liaison with parties requesting confidential health information, assist in the development of policies and enforcement of privacy, and other related duties as the supervisor may see fit from time to time.

In this role, your primary responsibilities will be:

• inputting Patient Care Reports into the database;
• providing required PCR documentation to the Quality Assurance Paramedic for the area;
• serving as a backup for reconciliation of all Patient Care Reports to the Computer Aided Dispatch (CAD) report;
• aiding in the documentation and tracking of missing Patient Care Reports as well as the submission of this report to the Supervisor along with the appropriate area Operation Manager or Regional Manager;
• overseeing the filing of daily Patient Care Reports by Master Incident Number (MIN);
• serving as the secondary contact for parties wishing to review or obtain information from confidential medical health records;
• ensuring that the release of confidential health information is in accordance with company policy;
• backup for Receptionist to cover lunch hours and vacations;
• other duties as assigned by the Supervisor.

As the ideal candidate for this role, you:

• possess a post-secondary education from a recognized university, academic institution, or business college or equivalent combination of experience and education;
• have a minimum of two years related experience working in an office environment, preferably with experience in the health care industry;
• are detail oriented and self-motivated individual with exceptional organizational abilities;
• are committed to providing stellar levels of customer/patient service and have a passion for business growth within MHSNB;
• knowledge and/or expertise in data entry and/or medical record administration;
• familiar with the handling and processing of confidential medical information;
• capable of doing repetitive tasks for long periods with high accuracy;
• possess excellent communication skills.

Bilingualism would be considered an asset.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.