Dispatcher (Transport)
The Shaw Group Limited is one of the 50 Best-Managed Companies in Canada and is one of Eastern Canada's leading natural resource manufacturers and community developers. Our Lantz Site is home to both Shaw Transport, Shaw Precast Solutions and Shaw Brick divisions.
We are currently hiring a Shaw Transport Dispatcher.
As a Dispatcher in the trucking industry, you will play a key role in coordinating load movement and ensuring timely deliveries. Reporting to the General Manager of Shaw Transport, you will utilize your logistics, communication and organizational skills to optimize operations keeping the Shaw Values (Safety, Integrity, Responsibility, Customer Understanding, Constant Improvement, and Collaboration) front of mind. Proficiency in transportation management systems and experience in shipping and receiving will be valuable assets.
Planning, organizing, coordinating and monitoring loads to ensure orders are delivered by the requested date and time.
· Daily monitoring of asset usage and location (tractor and trailers).
· Supervising Shaw Transport drivers such as assignment of specific loads, confirmation of details, maintenance of systems, etc.
· Invoicing customers daily .
· Maintaining accurate records (payroll, IFTA reporting, carrier profile, etc.).
· Providing timely and professional responses to customer inquiries.
· Working collaboratively with other departments and external providers to process requests or resolve issues.
· Performing other duties as required to maintain and enhance customer relations, departmental productivity, and strategic partnerships.
Minimum 3-5 of experience as a dispatcher
· Strong communication skills with an ability to quickly build rapport and maintain relationships
· Strong problem solving and decision-making skills
· Proven ability to multi-task
· Excellent customer service skills
· Strong attention to detail and excellent organizational and time management skills.
· Maintains a high level of integrity and accountability.
· Easily adaptable in the field as the demands of the customer changes.
· Proficient with Microsoft Office (Outlook, Excel, Word, SharePoint, etc.).
We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow, and we create a safe environment for our people to bring fresh ideas to the table. If this sounds like the right fit for you, please show your interest by submitting your cover letter and resume.
We are committed to offering equal employment opportunities in our workplace and encourage applications from Women, Indigenous persons, persons with disabilities, and members of visible minorities.
For more information on The Shaw Group of Companies please visit our website: www.shawgroupltd.com
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