Position: Security Supervisor
Site: RBC & Simcoe
City: Toronto
Status: Full Time - Nights
Hours: Continental Nights - 2100-0900
Pay Rate: $23.35/Hr
Averaging Agreement: Overtime is AA (Averaging Agreement) (88 Hours)
Internal Posting Date: Aug 13,2025
Internal Closing Date: Aug 20, 2025

External Posting Date: Aug 27, 2025
Key Responsibilities:

• Deliver exceptional, proactive customer service to tenants, guests, and the public.
• Conduct visible foot, vehicle, or bicycle patrols, engaging positively with those onsite.
• Provide directions and support at lobbies, directory boards, and throughout the site.
• Collaborate with Guest Services and Tenant Services teams to enhance visitor experience.
• Remain informed of site events and activities, assisting guests accordingly.
• Maintain site security and enforce Property rules in a fair and professional manner.
• Respond to safety concerns, incidents, and emergencies including medical calls (CPR, First Aid, AED).
• Assist law enforcement and emergency responders during investigations and interventions.
• Handle trespassing, unauthorized access, and other infractions respectfully and safely.
• Monitor site activity, document reports accurately, and identify hazards for correction.
• Oversee and coordinate guard team during night shifts.
• Support training, performance monitoring, and scheduling.
• Ensure adherence to security protocols and reporting standards.
• Act as primary point of contact for escalations and onsite incidents during assigned hours.
• Promote and support the Joint Health & Safety Committee's objectives.
• Identify and report safety hazards and take part in safety initiatives.
• Assist with power-saving practices (e.g., shutting off lights, securing doors).

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Covid Vaccine two doses
• Valid G class Driver License
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks