Position: | Senior Duty Officer

Site: | Ontario Shores

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: | Continental Rotation (0700-1900/1900-0700)

Payrate: | $ 23.91 - $25.38/hr.

Posting Date: August 8, 2025

Internal Closing Date: August 14, 2025

External Closing Date: August 22, 2025

Job Description:

• Provides leadership, direction, and ongoing coaching and training.
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
• Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
• Plans and implements shift work schedules.
• Ensures all Security Guards have received the mandatory training.
• Motivates staff and issues commendations.
• Disciplines staff when necessary and ensures proper documentation is passed onto head office.
• Attendance Management
• Performs security audits.
• Documents and investigates security incidents and complaints.
• Communicates any concerns/issues with Client Service Manager
  

Requirements:

• At least one year security experience in a team lead role preferred
• Post-Secondary education in a law enforcement/security program from a recognized college preferred
• Working knowledge of the Trespass to Property Act and Mental Health Act
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact, and diplomacy.
• International Association of Healthcare Security Services (IAHSS) certificate would be an asset
• Valid Ontario Security License
• Immunization Record including MMR. Varicella, and 2 TB tests
• First Aid & CPR Level C
• Covid Vaccination
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for advancement and growth
• Unionized benefits (including Education Allowance & Pension Plan)
• Free Uniforms
• Annual Boot Allowance
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks!