Colchester Co-op Country Store 137 Onslow Road

Experience the Co-op Country Difference! Atlantic Co-op Country Stores (ACCS) has four locations across Nova Scotia. Our NEW Onslow location requires; Warehouse & Retail Customer Service Team Member

If you are looking for an exciting fast-paced work environment and have a passion for retail agriculture large and small, we have an opportunity waiting for you. We are looking for a Warehouse & Retail Customer Service Team Member to strive to create a welcoming environment for our customers.

Key Highlights of this role

• Strong communication skills and a willingness to learn for enhanced customer interactions.
• Passion for the retail agriculture industry to build rapport and promote product knowledge.
• Effective resolution of customer concerns to ensure satisfaction.
• Willingness to be cross-trained for increased versatility and team contribution.

Why Co-op Country?

Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.

Structured work schedule, supportive and safe work environment, career growth and development.

Day to Day responsibility

• Outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
• Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
• Answer incoming calls while handling customers inquiries, concerns, or questions.
• Can provide product knowledge information to customers in a confident and friendly manner.
• Efficient and detail-orientated data entry skills are required.

Qualifications and Success

• You're interested in the retail agriculture industry and like working within a high-energy, fast-paced team environment.
• You have exceptional customer service skills.
• You have experience in customer service, counter sales.
• You have an understanding of the farm, feed, pet, workwear retail/related industry and an aptitude for learning product knowledge.
• Effective problem-solving, planning, and organizing skills.
• You like being active throughout your day and have no problem lifting 55 lbs on a regular basis.
• You're always safety conscious, wear your required PPE and follow safe work protocols as instructed.
• Experience in shipping and receiving.
• Experience in safely operating a forklift.

Our Inclusive Culture

At Co-op Country Stores, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.