Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Provider Audit Team is responsible for maintaining the financial integrity of multiple Medical Health Benefit Programs. As the Administrative Assistant, you will be responsible for providing administrative support to the team, including preparing documents and reports, responding to inquiries from Providers, preparing verification letters, etc. This role requires a high level of customer service, professionalism, and communication skills. This position will work onsite at our Moncton office.

Key Responsibilities:

• Administer, sort, process and distribute mail for the Provider Audit Team
• Organize, print and manage verification letters for customer contracts
• Monitor Provider Audit General Telephone Hotline and defer messages as required
• Provide a positive and efficient customer service experience for providers and clients
• Monitor and review fax line and distribute to appropriate Provider Audit team members
• Maintain monthly reporting requirements and pertinent spreadsheets
• Maintain and manage the storage of protected documents

Qualifications:

• Ability to work in office (Main Street)
• Post secondary course in Office Administration, Medical Office Administration or related field preferred
• 1-3 years office administration experience
• Knowledge of medical terminology considered and asset
• Excellent organizational skills
• Multi-tasker who thrives in a fast-paced environment
• Superior verbal communication skills
• Proficient with Microsoft Office Suite of products
• Bilingualism (English and French) is considered an asset
• Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B) prior to your start date . This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .