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Full Time - Client Service Manager - Toronto Branch

Job Details:
In-person
$70,000 - $75,000 / year
Full-time
Entry Level
Benefits:
Flexible Work

Internal Posting Date: July 24th 2025
Internal Closing Date: July 30th, 2025
External Closing Date: August 22nd 2025
This leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin health care and non-healthcare contracts in Toronto, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Why Choose Paladin

  • Benefits & Other Perks
  • Flexible Work Schedule
  • Opportunities for Growth & Advancement

Job Description

  • Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
  • Develops implements, maintains and evaluates the security programs for Paladin's contracts
  • Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met
  • Takes ownership of staff and client issues and supports the timely response to both groups
  • Develops and maintains excellent relationships with the clients in the portfolio
  • Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations
  • Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
  • Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
  • Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Qualifications

  • 3-5 years of industry experience in a leadership position is considered an important asset
  • Class G Driver's License is required
  • Experience with a Mobile Division is an asset
  • Excellent interpersonal and communication skills
  • High level of professionalism
  • Ability to write comprehensive reports and maintain proper records
  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
  • Must have strong leadership, social interaction and organizational skills
  • Proficiency in Microsoft Office software
  • Ability to write and present proposals to large organizations
  • Legally authorized to work in Canada
Qualifications
College/University Education
Competition Number: 796181
Company Website: https://paladinsecurity.com

About Paladin Security

About Paladin Security

Fondée en 1976, Paladin Sécurité est devenue la plus grande entreprise de sécurité à service complet du pays. Avec 30 succursales d'un océan à l'autre, Paladin fournit des services de sécurité spécialisés dans un large éventail de secteurs afin de répondre à des besoins uniques en matière de sécurité et de sûreté.

Nous sommes fiers de défendre nos employés en tant que membres de la famille Paladin et d'établir une nouvelle norme dans l'industrie grâce à notre formation de pointe, à notre modèle de sécurité fondé sur l'empathie, à notre philosophie de promotion interne et à notre culture "CRRE" (CARE en anglais).

En investissant dans notre personnel et en fournissant des services de premier ordre, nous sommes fiers de figurer parmi les sociétés les mieux gérées et les cultures d'entreprise les plus admirées au Canada. Nous nous engageons à fournir en permanence des services de sécurité exceptionnels, afin de rendre le monde plus sûr et convivial.

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