Site Overview: St. Mary's General Hospital, part of the Waterloo Regional Health Network, is a leading healthcare facility in Kitchener known for innovation, patient safety, and compassionate care. Home to seven regional programs, it fosters a dynamic, inclusive culture focused on continuous improvement and excellence in patient outcomes.

Position: Full Time Security Team Lead

Site: St. Mary's General Hospital

Address: 911 Queen's Blvd, Kitchener, ON N2M 1B2

Hours: Continental Rotation (0800-2000/2000-0800hrs)

Pay Rate: $24.59/hr.
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Posting Date: July 23, 2025
Internal Closing Date: July 30, 2025
External Closing Dare: July 30, 2025

Essential Job Functions:

• Provides leadership, direction, and ongoing coaching and training
• Ensures all standing orders and scheduled daily activities are carried out as required for each shift
• Ensures site staff adhere to all Paladin Security and college campus security policies and procedures
• Plans and implements shift work schedules
• Ensures all Security Officers have received the mandatory training
• Motivates staff and issues commendations
• Disciplines staff when necessary and ensures proper documentation is passed onto head office
• Attendance Management
• Performs security audits
• Documents and investigates security incidents and complaints
• Provide proactive and reactive security patrols.
• Communicates any concerns/issues with Client Service Manager

Requirements:

• Immunization Record for Covid-19, Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Test
• A Valid Ontario Security Guard License and First Aid & CPR – Level C
• At least two years' of security experience in healthcare would be preferred; experience in mental health is also an asset
• At least one year of security supervisor experience would be an asset
• Post Secondary education in a law enforcement/security related program from a recognized college would be an asset
• Working knowledge of the Trespass to Property Act, Mental Health Act, and Hospital Emergency Color Codes
• Superior written and verbal communication skills
• Demonstrated punctuality and reliability, tact and diplomacy
• Legally Authorized to work in Canada
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• • Applicants lacking these certifications can opt into Paladin's UoF/MOAB pre-employment certification training program prior to their onboarding training to ensure they meet the requirements of the position
  • Please be aware: The UoF/MOAB pre-employment certification training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability

Why Choose Paladin:

• Opportunities for Growth & Advancement
• Free Uniforms
• Annual Boot Allowance
• Security License Reimbursement
• Dry cleaning/Hemming Allowance
• Paid Vacation and Paid Sick Days
• Additional Perks!