Job Title: Counter Salesperson
Location: Saint John, NB
Shift/Hours: Full Time - Days - 8:00am to 5:00pm
Pay Rate: $ 20 .00 - 23.00/Hour
Information :
We are working with our client in the Saint John, NB area looking for an experienced Counter Salesperson . The main responsibilities for this role include providing prompt, courteous, and efficient service to customers, advising them on appropriate merchandise and related items.
Responsibilities:
- Ensure cu s tomers are greeted within in a friendly and courteous manner .
- Determine customers' needs by asking open-ended questions.
- Communicate product knowledge .
- Communicate effectively and persuasively with employees, management, suppliers, and customers to obtain accurate information for pricing, estimates, quotations, etc.
- Process special orders for non-stock or out of stock items.
- Be familiar with and maintain up-to-date information on pricing.
- Help customers solve building problems.
- Keep up to date on practical knowledge of product lines , including their uses, advantages, and disadvantages.
- Resolve customer complaints.
- Be familiar with current inventory and surplus items.
- Maintain professional confidentiality of all store and customer records.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance with provincial and federal safety legislation. Report any potential hazards and unsafe behavior to management .
Requirements:
- High School graduation or equivalent.
- Retail experience is an asset.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Good mathematical skills
- Willingness to learn.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.