The Branch Manager is responsible for the overall branch operations and financial management and all aspects of Paladin 24/7 security business portfolio. This position will oversee a diverse team and will demonstrate to them the Paladin Difference and exude Paladin C.A.R.E. We believe in promoting from within, respecting people and their differences and providing a high quality of service. This position is expected to empower, coach, and provide guidance to staff and be able to manage multiple portfolios of clients and security staff.

• Assist in developing, implementing, and executing projects, with an emphasis on long-term strategic planning and thorough collaboration with team members.
• Develop and enhance internal and external professional relationships.
• Work closely and cross functionally with Vice President Atlantic Canada, Executive Vice President Eastern Canada, and Directors across Eastern Canada including other Departments
• Communicate and partner with the People & Culture Team on operational needs e.g., staffing requirements and employee matters
• Lead and prioritize Paladin's special coverage portfolio of business, including related inside sales opportunities.
• Carry out routine gap analysis of security programs and develop and action corrective action plans.
• Interpret KPI reports and implement operational adjustments

You're a great fit if you have:

• Leadership Experience: Proven ability to lead, coach, and empower a diverse team.
• Operational Expertise: Strong background in managing day-to-day branch operations, including financial oversight, client portfolios, and special coverage assignments.
• Project Management & Strategic Planning: Skilled in planning and executing long-term projects in collaboration with cross-functional teams.
• Client & Staff Relationship Building: Ability to develop and enhance both internal and external professional relationships.
• Cross-functional Collaboration: Experience working closely with executive leadership and other departments across a region or organization.
• HR & Staffing Coordination: Competency in partnering with HR (People & Culture) on staffing needs and employee relations.
• Sales Acumen: Capability to lead inside & outside sales efforts related to services.
• Analytical Skills: Proficiency in interpreting KPI reports and conducting gap analyses to drive operational improvements.

Qualifications/Requirements:

• A post-secondary degree or diploma in Business Administration, Management, Security Management, or a related field is typically expected.
• Equivalent experience in operational leadership and security services may be considered in lieu of formal education.
• Additional certifications in project management, security operations, or leadership development would be considered an asset.
• Bilingualism in English and French
• Valid driver's license and the ability to travel within New Brunswick as required.