Job Number: J0525-1239 Job Title: Hospitality Manager Job Category: Operations Management Job Type: Permanent Full Time Schedule: Non-Rotational (M-F) Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

In anticipation to open in the Fall of 2025, we are searching for a Hospitality Manager to join our new Opal Ridge team based in Nova Scotia, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides leadership and oversight to all departmental activities to ensure compliance to policies, procedures, and applicable legislation;
• Supervises, directs, and evaluates the work of the team;
• Oversees the full recruitment process for new members of the team;
• Ensures new team members are orientated and trained on all departmental standards;
• In consultation with Human Resources Department, manages team member issues;
• Completes performance and development discussions for team members;
• Ensures disciplinary procedures and documentation are completed according to company policy;
• Holds regular departmental meetings and team talks;
• Takes every reasonable precaution in all circumstances to ensure the health and safety of team members and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely;
• Assists with establishing, monitoring and evaluating work routines for dining room, housekeeping, laundry and maintenance staff;
• Maintains inventory and cost controls for the dining room, housekeeping, laundry and maintenance departments;
• Prepares weekly and monthly reports (indicators, audits, expenses, etc.) as required;
• Presents food service-related education sessions as required to facility staff;
• Initiates requests for equipment repair and/or replacement as necessary.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Post-secondary education in hospitality & tourism or other business-related discipline considered an asset;
• 3-5 years of experience in the hospitality industry;
• 2 years of management experience in food service, housekeeping, laundry and/or maintenance;
• Skill in the use of personal computers and related software applications;
• Knowledge of infection control and prevention best practices;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you're ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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