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Security Guard - Full Time - Mapleview Mall

Job Details:
In-person
$20.30 / hour
Full-time
Entry Level

Job Description:
To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.
Duties & Responsibilities:
  • Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
  • Able to use tact and diplomacy in dealings across a range of settings and situations
  • Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
  • Ability to maintain and enforce access control procedures
  • Solid understanding of emergency and standard operating procedures
  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
  • Assist with Fire & Life Safety inspections
  • Maintain a detailed memo book and prepare incident reports on all matters dealt with using CF's standard report-writing program
  • Conduct periodic patrols of property either by foot or by vehicle.
  • Investigate incidents and occurrences
  • Draft detailed incident and occurrence reports
  • Maintain the peace, safety, and security of all patrons, and clients on the property
  • Monitor CCTV surveillance systems
  • De-escalate emergency/crisis situations
  • Assist emergency and law enforcement personnel
  • Access control, line management, customer service
  • Assist with daily operations as needed/required or directed.
  • Other duties as outlined by management

Qualifications:
  • Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-12 hours)
  • Must demonstrate a high degree of professionalism
  • Must have at least 1 year of prior security experience
  • Experience in physical / mall security is considered an asset**
  • Must have strong verbal and written communication skills
  • Must have a strong command and fluency in the English language both written and verbal
  • Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
  • Must be able to handle stress and pressure and make a sound decision under duress
  • Must be comfortable working in a busy highly populated area
  • Must have a clean driver abstract
  • Must demonstrate high attention to detail / observational awareness
  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
Prerequisites:
  • Must possess a valid "G" Class driver's license or Higher
  • Must have a Valid First Aid & CPR Level C (WSIB Approved)
  • Must have a Valid Ontario Security Guard License
  • Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
  • Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware:
The UoF/MOAB training is not paid as it is a pre-requisite, however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Why choose Paladin?
  • Opportunities for advancement and growth
  • Unionized benefits (including Education Allowance & Pension Plan)
  • Free Uniforms
  • Security license reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Paid vacation & sick days
  • Additional perks!
Qualifications
High School Diploma/GED
Work With Us

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our guards; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Site Description: Mapleview Mall, or simply Mapleview, is a two-story shopping mall located in Burlington, Ontario, Canada. It is located at the intersection of Maple Avenue and Fairview Street, south of the Queen Elizabeth Way. The name of the mall comes from the two streets in which it is located.
Position: Full Time Security Guard - Patrol Site: 900 Maple Ave, Burlington, ON L7S 2J8Hours: Mon - Fri (1400-2200 hrs)Pay rate: $20.30/hour Averaging Agreement: Overtime is ESA
Posting Date: April 11, 2025Internal Closing Date: April 18, 2025
External Closing Date: April 18, 2025

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

Competition Number: 777015
Company Website: https://paladinsecurity.com

About Paladin Security

About Paladin Security

Fondée en 1976, Paladin Sécurité est devenue la plus grande entreprise de sécurité à service complet du pays. Avec 30 succursales d'un océan à l'autre, Paladin fournit des services de sécurité spécialisés dans un large éventail de secteurs afin de répondre à des besoins uniques en matière de sécurité et de sûreté.

Nous sommes fiers de défendre nos employés en tant que membres de la famille Paladin et d'établir une nouvelle norme dans l'industrie grâce à notre formation de pointe, à notre modèle de sécurité fondé sur l'empathie, à notre philosophie de promotion interne et à notre culture "CRRE" (CARE en anglais).

En investissant dans notre personnel et en fournissant des services de premier ordre, nous sommes fiers de figurer parmi les sociétés les mieux gérées et les cultures d'entreprise les plus admirées au Canada. Nous nous engageons à fournir en permanence des services de sécurité exceptionnels, afin de rendre le monde plus sûr et convivial.

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