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Bilingual Customer Loyalty & Sales Advisor

Medavie - 90 Jobs
New Brunswick
Job Details:
In-person
Full-time
Experienced
Benefits:
Flexible Work
Life Insurance

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Join Our Dynamic Team as a Customer Loyalty & Sales Advisor!

At Medavie, we believe the insurance business is not just about claims - it's about making meaningful connections, building lasting relationships, and helping our members with all their health insurance needs. If you're passionate about exceeding customer expectations and want to be a key player in strengthening our Individual Business, this is the perfect opportunity for you.

What's in it for you?

  • Comprehensive Benefits: 100% employer-paid health and dental plan starting on your first day - we take care of you so you can take care of others!
  • Work-Life Balance: Enjoy a consistent schedule from 8:00 a.m. to 6:00 p.m., with no weekends!
  • Career Growth: Extensive paid training, career development opportunities, and room for advancement.
  • Wellness: Access to wellness benefits, health resources, fitness center discounts, and more!

Your Role: Your Impact:

As a Customer Loyalty & Sales Advisor, you'll be the initial point of contact for our Individual Plan Members, offering personalized solutions to meet their health insurance needs. You'll be empowered to:

  • Connect with members, providing tailored solutions that exceed expectations.
  • Promote and educate members on our Individual Health products, ensuring they understand their plan and payment options.
  • Resolve issues and cancellation requests by educating members on the value of upgrading their health insurance, helping them make informed decisions.
  • Collaborate with internal teams to drive positive outcomes and ensure first-call resolution.
  • Achieve personal and team goals, contributing to the success of the department while enjoying an energizing work environment.

What You'll Bring to the Table:

  • A passion for helping people and a track record of delivering exceptional customer service and retention.
  • Sales skills to effectively influence buying decisions and retain accounts.
  • Strong communication abilities: You're clear, concise, and friendly, whether on the phone or by email.
  • A results-driven mindset with a focus on success in both individual and team goals.
  • Problem-solving skills to quickly analyze issues and find effective solutions.
  • Technological proficiency: You can multitask and navigate multiple software platforms seamlessly.
  • A team player mentality while also being resourceful and accountable for your individual results.

What You'll Need to Succeed:

  • LLQP (Life, Accident & Sickness License) within 6 months of hire (Medavie will cover the cost of the accredited education provider, course, and exams).
  • Experience in Sales and/or Retention in the insurance or healthcare industry is an asset (1-2 years preferred).
  • Bilingual (French/English) is required.
  • Post-secondary education in Sales, Business, or equivalent is preferred.

Ready to make a difference and take the next step in your career? Apply today and become part of our supportive and growing team!

#CBM1

#LI-VS1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .

Competition Number: R-253542
Company Website: http://www.medavie.ca
#Insurance jobs

About Medavie

About Medavie

Des carrières et des vies pleinement remplies.
Medavie est un partenaire national en solutions de santé et un chef de file novateur en gestion de régimes d’assurance, administration de programmes de santé et prestation de soins de santé. Appuyée par son équipe de plus de 8?200 professionnels et professionnelles, notre organisation met tout en œuvre pour améliorer le bien-être de la population canadienne afin que chaque personne puisse profiter pleinement de la vie.

Notre culture a été reconnue comme l’une des plus admirées au pays et notre entreprise figure sur la liste des 100 meilleurs employeurs au Canada et est détentrice de la certification Arc-en-ciel Officiel en tant qu’organisation qui promeut la diversité, l’équité et l’inclusion. Nous favorisons une culture de compassion qui valorise les gens pour ce qu’ils sont et ce qu’ils apportent, au-delà de leur rôle au travail.

Joignez-vous à nous pour soutenir la population canadienne et atteindre votre plein potentiel dans un milieu dynamique et solidaire.

Environnement de travail
Au sein de Medavie, vous trouverez plus qu’un emploi – vous trouverez une voie vers une carrière valorisante et pleinement remplie. Comme organisation et comme employeur, nous sommes :

  • Centrés sur les gens
    Nous prenons soin de nos employés et employées et de chaque personne que nous servons. En favorisant une culture centrée sur les gens, nous donnons à notre équipe les moyens d’avoir une incidence profonde sur les vies que nous touchons.
  • Axés sur le bien-être
    En accordant la priorité à la santé et au bien-être dans tous les aspects de notre travail, nous aidons nos employés à améliorer concrètement la vie des Canadiens et Canadiennes et à mener eux-mêmes une vie pleinement remplie.
  • Visionnaires
    Grâce à notre esprit d’innovation, nous réalisons des avancées dans le domaine de la santé et du mieux-être, en conjuguant résultats concrets et environnement de travail avant-gardiste.

Implication communautaire
En tant qu’organisation à but non lucratif, nous investissons dans notre personnel, nos activités et les collectivités dans lesquelles nous vivons et travaillons. La Fondation Medavie s’inscrit dans notre engagement à fournir des soins de santé centrés sur la collectivité. Elle se consacre à améliorer l’accès à des soins équitables et culturellement adaptés en lien avec un mode de vie sain, la santé mentale des jeunes et le stress post-traumatique.

Une culture primée
Notre culture a été reconnue comme l’une des plus admirées au pays et notre entreprise figure sur la liste des 100 meilleurs employeurs au Canada et est détentrice de la certification Arc-en-ciel Officiel en tant qu’organisation qui promeut la diversité, l’équité et l’inclusion.

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