IT Solutions Analyst
in Multiple Locations

Multiple Locations
Bathurst, NB | Campbellton, NB | Caraquet, NB | Edmundston, NB | Grand Falls, NB | Lamèque, NB | Moncton, NB | Sainte-Anne-de-Kent, NB | Saint-Quentin, NB | Tracadie-Sheila, NB
$61,204 - $85,514 / year
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Competition Number: V-22915 EXT

NOTE: Applicants must attach a resume to their application.

BARGAINING UNIT: Management and Non Bargaining

ZONE: To be determined

FACILITY: To be determined

DEPARTMENT: Digital Health

CLASSIFICATION: IT Solutions Analyst

STATUS: Permanent full-time

FTE: 1.0

ANTICIPATED START DATE: As soon as possible


8-shifts - Monday to Friday
Possibility of standby and call back
Work schedule may be changed to meet operational needs.


Reporting to the Director of Digital Health, Innovation and Artificial Intelligence, the incumbent will be responsible for the development, implementation, integration, evolution and support of information assets under their responsibility. They will need to develop a good understanding of the information systems and their environment. Depending on organizational needs, the analyst will be called to seek IT solutions to meet IT business needs that are in alignment with the organization's strategic and technological needs. To complete their tasks, they will have to establish a line of communication and work closely with all IT departments (SNB), users and suppliers, to ensure that needs are met effectively.


  • Analyze organizational needs and recommend practical solutions that meet those needs;
  • Conduct ongoing assessment of needs and client satisfaction;
  • Produce development effort estimations;
  • Identify and develop various IT solutions, in order to identify opportunities for improvement, innovation, integration and automation of systems;
  • Ensure compliance with the organization's strategic and technological directions;
  • Identify opportunities to integrate emerging technologies to automate operational processes;
  • Participate in their sector's technology initiatives, inform collaborators on work progress and propose solutions to problems that threaten deadlines;
  • Participate in testing of existing systems or systems under development.
  • Coordinate the implementation of technology solutions;
  • Develop, review and correct documentation related to the systems (guides, technical specifications);
  • Make changes and improvements to the computer systems managed by Vitalité Health Network;
  • Ensure quality control of technology solutions and their compliance with respect to performance, safety and privacy.
  • Document how systems work and distribute the information to users;
  • Provide support and training to users;
  • Communicate changes to users;
  • Provide expertise and be a resource person in developing technology solutions tailored to the organization's needs.


  • University degree in computer science or in a related discipline or a strong combination of education and experience;
  • Graduate degree in an appropriate discipline (an asset);
  • Minimum of five years' experience in analysis, development or business intelligence duties;
  • Recognized certification in the field of information technology and/or project management considered an asset;
  • Solid practical knowledge of the software development life cycle and project management techniques;
  • Knowledge of systems, processes, data and function at a technical level;
  • Good knowledge of Microsoft Office 365;
  • Ability to manage requests for changes, determine impacts and identify risks;
  • Knowledge of quality assurance process management;
  • Knowledge of concepts related to information systems and their environment;
  • Knowledge of system inoperability concepts;
  • Knowledge of health network systems;
  • Ability to understand the needs of users and their impact on the IT environment;
  • Solid skills in analyzing and researching creative and strategic solutions;
  • Strong skills in communication and problem solving;
  • Proven ability to simplify and adapt the level of technical information for the intended audience;
  • Tolerance for ambiguity;
  • Detail-oriented;
  • Adaptable and able to manage several projects at a time;
  • Ability to work independently and as a team member;
  • Physical ability to perform assigned duties;
  • Good previous work history (performance and attendance);
  • Adherence to professional ethics principles, to the Network management philosophy and organizational values;
  • Compliance with the rules of confidentiality established by the Vitalité Health Network.

Written and spoken competence in English and in French are required.


  1. Position to be reviewed by the Part III Classification Committee.
  • The above requirements may be verified through oral, written or practical tests during the selection process.
  • Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
  • The employer reserves the right to shorten or extend temporary assignments for operational reasons.
  • We thank all applicants. However, only those selected will be contacted.
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About Vitalité Health Network

Vitalité Health Network is a regional health authority delivering and managing health care services within a territory covering northern and part of southeastern New Brunswick.

The Network is the only Francophone-managed organization of its kind in the country and has nearly 50 points of service. It provides the public with health care services in the official language of people's choice through its community and home-based programs, hospitals, Public Health offices, community mental health centres, and addiction services.

The Network has over 7,100 employees, over 570 physicians (including 269 specialists), and over 1,000 volunteers.

Take a look at our career opportunities below. For further information on the Network and our hiring process, click here.

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