Program Coordinator - Volunteer Coordinator (RPT 0.8)
in Dorchester, ON

Dorchester, ON
Part-time - Permanent
Experienced
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Competition Number: oXo1kfwq
Company Website: http://von.ca
Description
Position at VON Canada (Ontario)
Requisition Details:
Employment Status: Permanent, Part Time (0.8 FTE)
Program Name: Volunteers, Community Support Services
Number of Hours Bi-Weekly: 60
Work Schedule: Days
On Call: Yes
Job Summary:
The Coordinator is responsible for providing support to the Manager(s) and for providing leadership and coordination of the day-to-day operations within the framework of VON philosophy, policies, procedures, standards and quality management. The Coordinator is knowledgeable in volunteer management which includes, recruitment and retention activities. The Coordinator is comfortable in public engagement activities.
Key Responsibilities:
  • Ensures the provision of cost-effective client services and programs.
  • Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
  • Develops and implements program plans to meet department needs.
  • Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and in-services within the framework of VON Quality Management standards.
  • Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
  • Functions as a primary support contact between clients, health professionals, community support and internal team members.
  • Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
  • Supports financial accountability within assigned programs by maintaining program budgets.
  • Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
  • Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
  • Plans and participates in multi-disciplinary meetings as required.
  • Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
  • Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
  • Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.
  • Recruitment of volunteers across various programs
  • Developing and supporting the onboarding and orientation process for new volunteers and ongoing training & development to volunteers.
  • Management and support of volunteers
  • Organizes volunteer engagement activities; education, socialization, and appreciation
  • Building and maintaining positive, trusting relationships cross-functionally within the organization, volunteer organizations and communities.
  • Providing coaching and mentoring support to volunteers.
  • Evaluating the impact and contributions of volunteers, and the volunteer program, to ensure the needs of all stakeholders are being met.
  • Ensure all volunteer resourcing requirements are met for identified program/geographical area
  • Ensuring standardized documentation and record management practices are in place and adhered to for the volunteer program.

External and Internal Relationships:
  • Timely communication and follow up with clients, and community partners/professionals as required.
  • Timely communication and follow up with internal staff

Education, Designations and Experience:
  • Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
  • 2-3 years of related experience in community and health-based care.
  • 1-2 years of experience in program planning and evaluation is an asset.
  • Experience in volunteer administration an asset.
  • Experience or understanding of the not-for-profit healthcare environment is an asset.

Skill Requirements:
  • Successful completion of Volunteer Management Certificate from a recognized program, or equivalent would be considered an asset.
  • Demonstrated ability to lead, manage and motivate a team of volunteers; foster high levels of engagement, retention and innovation is considered an asset.
  • Event planning and recognition experience.
  • Demonstrated commitment to working in an environment with high confidentiality and discretion.
  • Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
  • Excellent oral and written communication skills.
  • Able to work both independently and within a team.
  • Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
  • Strong customer service skills.
  • Ability to problem solve and adjust to rapidly changing priorities in a deadline.
  • Proficiency in Windows OS and MS Office Suite programs.
  • Must demonstrate attention to detail.

Other:
  • Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance.
  • A current and original copy of a satisfactory Criminal Records Check is required.
  • A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
  • Ability to speak French is an asset in French Designated areas.
  • The use of Personal Protective Equipment (PPE) may be required.

Work Conditions and Physical Capabilities: fast-paced environment; attention to detail; lift and carry using appropriate lifting techniques; walk, sit, stand, and climb stairs; grip and fine hand movements.
VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details

In accordance with the Employer's policy, Mandatory Vaccination: COVID-19, it is required that all VON Canada Nova Scotia Branch, VON Canada Ontario Branch and VON Canada (National) employees, contractors, volunteers and students be fully vaccinated (subject only to legitimate established exemptions of a medical nature or where there is a valid human rights exception).
To facilitate this policy, all VON Canada employees, students, contractors and volunteers will be required to provide written attestation confirming that they are fully vaccinated and reasonable proof of vaccination status, inclusive of any government-issued documentation.

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About VON Canada

The power to change lives!

VON Canada has been leading care at home for over 125 years. Today, we are a highly-trusted non-profit organization that works with our clients, employees, volunteers and partners to provide innovative clinical, personal and social support to people who want the comfort and peace of mind of living in their own homes and communities.

Our 6,300 employees and 6,500 volunteers deliver a wide range of vital health and wellness services, helping people remain healthy and at home for as long as possible.

With the help of our funders, donors, volunteers and committed staff, we offer dozens of programs and services across Ontario and Nova Scotia that provide real hands-on help to seniors, children, youth and adults who need extra support. We help Canadians stay healthy, live well and remain active. And, together with our clients and their families, we contribute to the health and improved quality of life of Canadians in their homes and communities, where they want to be.

We employ thousands of team members in the positions of:

  • Registered Nurses
  • Licensed/Registered Practical Nurses
  • Support Workers (PSWs, CCAs, Home Helpers)
  • Client Service Associates/Administrative Assistants
  • Nurse Managers
  • Community Support Program Coordinators
  • Corporate Services
  • And much more!

What we can offer you:

  • Competitive salaries and paid vacation time
  • Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
  • Defined Benefit Pension Plan with company contribution for eligible employees
  • Travel compensation
  • Comprehensive orientation program
  • SMART phone provided to keep you connected during work time
  • The opportunity to make a difference in your community

Being a part of VON can open up a lifetime of opportunities through professional development, training and job growth. Come for the job, stay for the learning, the growth, and the chance to make a real difference in the lives of everyone you work with.

Live Every Day.

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