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Emergency Medical Care Inc. (EMC) is a wholly-owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. EMC also operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.
EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians every day. We achieve this through more than 1,400 employees, including highly-trained paramedics, nurses, medical communication officers, and support staff.
As an employee of EMC, we are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives and acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe and respectful workplace.
Reporting to the Senior Manager of System Support, the Manager is a key part of the System Support Management Team. As the leader amongst the Logistics System Support Technicians (LSST), the EMC Receptionists and Materials Management team, the Manager of Facilities, Logistics & Materials' Management provides ongoing leadership oversight, direction and mentoring to the team to ensure safety, quality and productivity remain the primary focus within EMC System Support.
The position entails but is not limited to the following:
- Demonstrates leadership in people management within the branch, including staffing planning, recruitment, performance management, training and development, employee relations and payroll administration related, etc.
- Ensures that customer/patient service is a priority and has a solid understanding of the system requirements and applies good solid decision-making skills pertaining to system asset resource management.
- Demonstrates leadership skills and a high level of technical/operational competence in the areas of provincial procurement, inventory asset management, station facility lease management/maintenance, as well as equipment standards.
- Develops, monitors and evaluates the annual operating budget and budgetary controls and management oversight of the Provincial medical supply, medical equipment, medications, narcotics and provincial station facilities budgets.
- Responsibles for the overall management of EMC / EHS Facilities which includes but is not limited to: leases, lease renewals, leasehold improvements new facility development, maintenance repair oversight, facility efficiency program plan and associated facility reporting both contractual and company required.
- Makes decisions and takes actions which have a direct impact on the organization procedures, cost control measures and increased efficiencies in the areas of procurement (equipment, medical supplies, medication expiry management and station furnishings), inventory asset and facility management processes.
- Manages all aspects specific to EMC's contract requirements with respect to EHS Crown Asset Management of inventories relating to Ambulances, Support Vehicles & Trailers, Medical Equipment, Stretchers, Radio Communication Equipment, E-PCR Tablets, Defibrillators and Facility Furnishings / Office Equipment.
- Utilizes existing system asset tracking software this position carries overall responsibility for all contractual asset reporting ensuring accuracy and timeliness of reporting.
- Establishes, implements, monitors and maintains a company-wide supply policy and stock inventory management system based upon existing EHS Crown Assets.
- Holds overall responsibility for the EHS High-Value Asset Evergreen Long Term Plan including EMC Department collaboration and maintaining a current and accurate asset listing in collaboration and assistance with the System Support Senior Manager.
- Works in collaboration with the Clinical Services department in medical equipment standards, logistics and related decision-making.
- Co-chairs and leads the EMC Equipment Standards Committee and all subsequent duties and responsibilities associated with Equipment Standards.
- Works directly with the Senior Manager and Executive Director in the continual review and development of SWP for the Logistics Support department.
- Ensures all system procurement, and medical supply orders are reviewed and approved on an ongoing daily basis, according to established inventory guidelines.
- Manages and leads ambulance station facility repairs which include but are not limited to station cleaning, painting, yard maintenance, lighting repairs and general maintenance requirements, as well as coordinates proper notification and repair with contractors or leaseholders, as necessary.
- Manages and leads the ready state of system stations within the province in accordance with EMC/EHS policy and procedures.
- Manages and leads system vehicle movements in a way that minimally affects the operations division.
- Oversee all acquisition, distribution, maintenance and support for encrypted, Nova Scotia Trunked Mobile Radio system.
- Completes all daily, weekly, monthly and annual reports as required by the Senior Manager and Executive Director.
Education and Experience
- Post-secondary education preferably in procurement or business administration field, or an equivalent combination of education, training and experience.
- Certifications in Procurement, Logistics and/or Materials Management preferred.
- Minimum 7 years or more in a progressively responsible leadership position.
- A valid Nova Scotia driver's license in good standing required.
- Experience in budgeting and budget management considered an asset.
- Knowledge and/or expertise in procurement, materials management, asset management and facilities management considered an asset.
Knowledge & Skills
- Solid understanding of materials management, supply chain processes, facilities management, human resources, and finance and asset inventory control.
- Strong people management skills.
- The fundamental skills required include demonstrated leadership, planning, organizing, and the ability to work both independently and as part of the System Support Team in conjunction with the other divisions of EMC and EHS.
- Exercises a significant degree of discretion and independent judgment.
- Strong knowledge of the EHS system in respect to asset management, procurement best practices, materials management and facility maintenance requirements.
- Displays accountability and an aptitude for negotiation and dispute resolution skills.
- Purchasing experience, negotiating with vendors and contract management.
- Strong written, oral and presentation skills.
- Strong computer skills with knowledge of Microsoft Office applications including Word, Excel, Outlook and Power Point.
- Strong working knowledge of reporting processes and governmental contract requirements considered an asset.
- Knowledge of medical terminology, supply chain and procurement best practices an asset.
Physical requirements
May have exposure to low to moderate noise levels; the employee must on occasion be able to lift at least 5Okgs; periodic exposure to irregular work schedules, some pre-scheduled evening and weekend on-call also a requirement, and possibly overtime as needed; some provincial travel for purposes of customer engagement, site inspection and team connection is required.
What we offer
- Salary: Commensurate with qualifications and experience
- Matching pension plan
- Opportunities for growing within
- Paid vacation and holidays
- Competitive employee benefits program
- Complimentary parking
- Located on a bus route
EMC falls under the Nova Scotia provincial protocol for mandatory COVID-19 Vaccination. In accordance with this mandate, subject to any approved accommodation, all new employees hired or existing employees (applying for new positions) will be required to be fully vaccinated against COVID-19. For clarity, "fully vaccinated" means 14 days or more after receiving the number of doses or combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.
Our goal is to be a diverse workforce representing the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates, including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, and persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.
If you are interested in this position and would like to be a part of a high-performing organization, please submit your cover letter and resume by August 16, 2022, quoting competition number Manager of FLMM2022 in the subject line.