At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our customer service team!
We are currently seeking Bilingual Reservations Agents to join our team in Quebec City, QC.
- Quote fares and book flights for customers;
- Provide customers with necessary information connected with flights;
- Communicate with customers to determine individual needs;
- Must make use of excellent communication and sales skills;
- Respond to cargo inquires providing freight quotes, fares, reservations, revenue reporting, sales reporting, lost and damage bag reporting, and answering phones;
- When necessary, identify and implement solutions to meet evolving industry and customer needs;
- Other assigned duties as required.
- Must be bilingual in French and English
- Completion of secondary schooling in a related field Is preferred
- Collage diploma in a related field is preferred
- 1+ years of customer service experience is required
- 1+ years in a sales role is required
- Experience in Travel and Tourism is preferred
Work With Us
PAL Airlines is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.