Bilingual Customer Service Representative/Order Entry
Closed
Are you passionate about customer service and looking for a change from the call center environment? Do you take pride in your ability to get to the bottom of any problem? Are you focused on making sure your customers are satisfied?
We are currently looking for a self-motivated Bilingual Customer Service Representative to join our team in our Dieppe or Richibucto location. The ideal candidate understands the importance of great customer service and enjoys working in a fast paced, team environment.
This position interacts daily with customers, sales representatives, marketing, IT, purchasing, pricing, account receivables, shipping, planning, engineering and operations.
This position requires the successful candidate to:
• Assist customers with inquiries such as pricing and deliveries
• Provide accurate information to clients
• Enter orders in the order entry system for production and delivery
• All other duties as assigned
• Excellent oral and written communication skills in both official languages
• Strong interpersonal and organizational skills
• Detail oriented
• Works well with others, good communication skills are essential
• Knowledge of systems and technology
• Experience using an ERP system (Oracle) an asset
