We are the Maritimes' John Deere Dealership with 14 locations to serve you.

We are looking for a skilled, dedicated person to fill the position of Parts Manager at our Moncton, NB location.

Purpose:

• Manages the Parts Department operations within the dealership to maximize return on investment by optimizing department's processes to ensure internal and external customer satisfaction is exceptional and above industry standards.
• Grows profitable parts sales and exercises disciplined expense control.
• Attracts, retains, and effectively engages department personnel.
• Will assist in Customer Experience strategy for Branch

Responsibilities:

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Assists in creating annual Parts Department goals and budget, in alignment with the organization's financial and operational objectives
• Accountable for financials of Parts Department. Review of monthly income statements as well as EQUP and Foresight reports in order to make operational changes to meet budget goals.
• Ensures EQUIP business system including Foresight is being utilized and all Barcode capabilities are optimized.
• Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Ensures showroom is merchandised properly; maintaining that display(s) and product(s) and product area is clean, organized and priced
• Reviews all paper work for completeness and accuracy
• Ensures all ordering is completed in a timely and cost effective manner
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory following company policy for proper counting procedures
• Works with Service Department ensuring all parts warranties are submitted within the required timeframe to receive maximum credit
• Schedules all Parts Staff vacations, after hours on call schedule for all staff including self, providing a visible calendar for all Parts staff and Branch Manager
• Schedules and assigns jobs to employees in the Department according to their skills and knowledge
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
• Responsible for performing Annual employee reviews as set by HR.
• Responsible for assisting in planning of customer clinics and events at the Branch level.
• Working with HR responsible for reporting, documenting and processing all Incident Reports, WCB claims, and back to work procedures.
• With HR and Senior manager(s); manages recruiting, staffing and employee development activities for employees reporting to this position

Support Company Objectives:

• Prepare departmental reports efficiently, accurately, and in a timely fashion for senior management.
• Constant attention to cost reduction and savings

Teamwork:

• Encourage and support teamwork, work place safety and cooperative fun work environment
• Work closely with senior management team in general oversight and monitoring of Branch operations.
• Support Corporate Aftermarket Manager with the overall development of the aftermarket business in achieving goals set for the department.

Experience, Education, Skills and Knowledge:

• 3+ years' experience in Parts Department Operations/College or University Degree or equivalent experience
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to understand financial principles relative to Parts Department operations
• Ability to analyze and interpret internal reports
• Ability to write and speak effectively to individuals and groups
• Ability to work independently, as well as part of a team
• Ability to work extended hours and weekends
• Excellent customer service skills
• Valid clean Driver's License

We offer full time employment, an opportunity for advancement within a progressive organization and a competitive compensation package which includes salary, family health benefits and company pension plan.

Please submit your resume today!Only candidates selected for an interview will be contacted.