Program Manager

Program Manager - Belleville, ON

$85,000 to $100,000 annually

About the Role

You'll own the commercial and operational performance of established programs at a automotive supplier. Day to day, you're the person the customer calls, the plant listens to, and the executive team counts on for a straight update.

Responsibilities

• Manage the commercial position of your programs with a focus on improving contribution margins

• Track customer performance metrics and work with cross-functional teams to resolve issues in quality, scrap, efficiency, cost, delivery, and overall product integrity

• Serve as the regular point of contact for the customer to resolve commercial issues, open engineering changes, and quality improvements

• Manage the engineering change process for your established programs

• Build and maintain project timelines, open issue lists, and correspondence, tracking progress against clear targets and dates to drive continuous improvement (for example, productivity gains and scrap reduction)

• Work with the individual manufacturing groups to resolve issues as they come up

• Report program status to the executive team monthly

• Make sure all PPAP deliverables are completed by the product team, and submit the final PPAP to the customer

• Manage the customer tooling approval process to support healthy cash flow

• Take part in new product development teams (PDTs) to support smooth, on-time launches and program transfers

• Lead PDTs to drive current program deliverables and performance

• Uncover cost improvement opportunities through regular plant floor reviews with program and operations teams

Qualifications

• Diploma or degree in a related field such as Business, Technical, or Project Management (an asset)

• Program management experience (strong asset)

• Automotive manufacturing experience (asset)

• Operations experience (asset)

What You Bring

• Understanding of financial indicators and business drivers (an asset)

• Familiarity with APQP and the product development process

• Strong interpersonal skills, with the ability to communicate and negotiate with customer purchasing, engineering, and quality teams, both verbally and in writing

• Self-motivated, with the ability to start tasks and see them through

• Excellent organizational skills

• Solid ability to analyze technical problems and drive solutions

• Strong proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Project

• Ability to travel and work a flexible schedule

Commitment to Inclusion

Top Tier Talent Group is committed to supporting an inclusive and accessible recruitment process. We welcome candidates from all backgrounds and are committed to helping create workplaces where diverse experiences, perspectives, and skills are valued.

Accommodations are available upon request throughout the recruitment process.

Use of Artificial Intelligence in Recruitment

At Top Tier Talent Group, people remain at the centre of every hiring process.

We may use artificial intelligence tools to support limited administrative tasks, such as drafting candidate communications, organizing recruitment notes, summarizing interview information, or transcribing reference details. These tools are used to improve efficiency and support our team, not to replace human judgment.

AI is not used to make hiring decisions. Every resume, application, and candidate profile is reviewed by a member of our recruitment team. Hiring recommendations and final decisions are made by people who apply professional judgment, care, and expertise.

We are committed to using technology responsibly while maintaining fairness, transparency, confidentiality, and respect throughout the recruitment process.

Use of Artificial Intelligence by Candidates

We recognize that candidates may use AI tools to support their job search, such as improving writing clarity, preparing for interviews, or researching opportunities.

However, all information provided in your resume, application, screening responses, and interviews must be truthful and accurately reflect your own experience, qualifications, knowledge, and competencies. AI should not be used to create, exaggerate, or misrepresent credentials or work history.

Our goal is to understand the real person behind the application, including your skills, experience, story, and potential, so we can make the best possible match between you and the organization we serve.