Financial Services Manager

Grow your career in automotive finance with our team—reach out today if you are ready for a new opportunity.

As a Financial Services Manager, you will guide customers through the vehicle purchasing process by securing optimal auto loans or leases and detailing agreement terms. In this role, you will enhance the overall buying experience by offering tailored extended warranties, insurance plans, and financial products. This position is ideal for an articulate professional with deep financing knowledge who is dedicated to delivering flawless, customer-centric transactions.

Job Duties Include:

• Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients
• Utilization of dealership management systems and procedures to deliver exceptional customer service
• Maintain a current knowledge of manufacturer products, rebates, financing, leasing and incentive programs
• Read, understand and adhere to all rules, regulations and procedures as required by the employer
• Work in strict compliance with the laws of Ontario and Canada
• Ensure all work performed is thorough, accurate and completed on time
• Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. related to all transactions and sales/leases of vehicles
• Maintain all reports and records as required by the manufacturer, dealership and suppliers
• Attend sponsored training as scheduled
• Ensure quotes for products and services are competitive
• Establish and maintain strong and professional relationships with all financial institutions, manufacturer finance centres and third-party vendors
• Keep customers and staff updated on the progress of a vehicle delivery
• Consistently meet and exceed customer expectations
• Handle and resolve customer complaints in a courteous and professional manner, ensuring a positive outcome and maintaining a high level of customer satisfaction

Successful Candidates Possess:

• Valid OMVIC certification
• Possess a valid driver's license and a clean driving record
• Professional demeanour and appearance
• Ability to work in a team
• Possesses strong interpersonal skills with an upbeat and engaging attitude
• Excellent listening skills
• Self-motiving with excellent work ethic
• Ability to problem solve and high attention to detail
• Loves a fast-paced environment
• Solid computer skills and understanding of technology
• Experience with Dealership Management Systems considered an asset

Why Work for UpAuto Group:

• A competitive benefits and compensation plan
• A leadership team that believes personal growth, mentorship, ongoing training and support
• UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders
• A culture of inclusivity where every individual's unique perspective is valued and respected

• We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service

  
  

Position Status Disclosure:

• This posting is for an existing position vacancy within the SALES Department.

Job Details:

• This role is required on a FULL-TIME, PERMANENT basis
• Comprehensive benefits package available

• Work Location: On-site at ST. MARYS BUICK GMC

• The expected compensation range for this role is $80,000 - $130,000 /year (The range may vary based on experience and qualifications)

This compensation encompasses base salary and vacation pay as required under Ontario Regulation 476/24 made under the Employment Standards Act, 2000.

We are committed to providing accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. If you require accommodation during any stage of the recruitment process,