Warranty Administrator

Warranty Administrator – Saskatoon South Hyundai

Permanent - Full-Time

At FFUN Group, we believe work should be more than just a job. It should be a place where you can grow, contribute, learn, and have a little FFUN along the way.

As one of Canada's growing automotive and recreational groups, we support a wide range of dealerships and brands across multiple provinces. Behind every great service department is a strong support team making sure the details are accurate, claims are processed properly, and our stores are getting the warranty dollars they're entitled to.

That's where you come in.

We're looking for a Warranty Administrator who is organized, detail-focused, and comfortable working with multiple manufacturers, dealerships, and service teams. You'll play an important role in ensuring warranty claims are submitted accurately, processed on time, and followed through from repair order to payment.

What You'll Be Doing:

• Review repair orders and technician documentation to ensure warranty claims meet manufacturer requirements
• Prepare, code, and submit warranty claims accurately and within required timelines
• Interpret technician stories, failure reports, and supporting documentation to prepare clear warranty submissions
• Confirm warranty eligibility, coverage, labour operations, parts, and required documentation
• Monitor submitted claims and follow up on outstanding, rejected, or adjusted claims
• Work with Service Managers, Advisors, Technicians, and Parts teams to resolve missing or incomplete information
• Close warranty repair orders once all requirements have been met
• Review warranty credits, statements, and payments to ensure claims have been processed correctly
• Maintain accurate warranty schedules and reconcile outstanding warranty receivables
• Maintain accurate and organized warranty work order files and supporting documentation to support efficient claims processing and audit readiness
• Conduct routine inspections of returned warranty parts to verify proper OEM tagging, documentation, and compliance with manufacturer requirements
• Track warranty parts requiring return, retention, or disposal in accordance with OEM guidelines
• Respond to warranty-related questions from dealership teams and manufacturer representatives
• Complete and stay current with all required OEM training, certifications, warranty policies, and program updates
• Build strong relationships with manufacturer warranty representatives and internal dealership teams
  

What We're Looking For:

• Previous warranty administration, service administration, or automotive dealership experience is preferred
• Strong understanding of repair orders, parts, labour operations, and dealership service processes
• Experience working with OEM warranty systems is considered a strong asset
• Exceptional attention to detail and accuracy
• Strong organizational skills with the ability to manage multiple claims, deadlines, and priorities
• Comfortable reviewing documentation and identifying missing or incorrect information
• Strong written and verbal communication skills
• Ability to work independently while collaborating closely with multiple dealership teams
• Experience with dealership management systems such as PBS, CDK, or similar platforms is an asset
• Confident using Microsoft Office and other computer-based systems

Why FFUN:

• Competitive Wage: $45,000- $65,000 annually plus performance bonus
• Group Retirement Savings Plan -Employer-Employee matched contributions because we care about your future financial security
• Employee Discounts –Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development–Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
• Corporate Gym Membership Rates -Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
• Health & Dental–Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
• Giving Back –From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.

What it's really like to work here.

The FFUN Group is Canada's fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.

At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth

Ready to Join Us?

If this sounds like the opportunity you've been waiting for, we'd love to meet you! Our application process is quick and easy—just a few clicks!

At FFUN Group, we're committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at [email protected].

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