RQ11561 - Change Management Consultant - Senior I Toronto ON I 1+ Year

RQ11561 - Change Management Consultant - Senior

Organization: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

location: Toronto ON -Onsite

Pay Rate:98-104/hr incorp

Description

Qualifications:

Title: Change Management Consultant - Senior

Role Description

The Senior Change Management Consultant will provide strategic expertise, consultative advice, and coaching to build enterprise-wide change capabilities. This role focuses on driving adoption, minimizing resistance, and aligning people, processes, and technology during large-scale digital transformations.

Responsibilities

• Strategy & Execution: Develop and implement multi-year change management strategies, frameworks, and roadmaps for large-scale enterprise initiatives.

• Coaching & Leadership: Act as a visible coach to guide leaders, project leads, and stakeholders through transitions and build alignment.

• Stakeholder Management: Conduct impact assessments and readiness evaluations; design targeted strategies to engage stakeholders and mitigate resistance.

• Collaboration: Partner with project managers, business analysts, and process specialists to integrate change practices at all project lifecycle levels.

• Communications & Training: Lead the creation of communications plans, sponsor roadmaps, training plans, and enablement materials.

• Measurement & Sustainability: Establish KPIs and tracking systems to measure adoption, utilization, and proficiency, ensuring long-term knowledge transfer and benefit realization.

Skills & Qualifications

Change Management Strategy & Execution (50%)

• Experience leading large-scale, multi-ministry, or enterprise-level transformational change initiatives.

• Proven ability to develop strategies supporting digital transformation (e.g., enterprise platform onboarding).

• Expertise in applying structured change methodologies to address the people side of technical and process changes.

• Track record of executing readiness assessments, analyzing risks, and managing resistance in complex environments.

Stakeholder Engagement & Communication (30%)

• Strong facilitation, active listening, and conflict management skills to build trust across technical and non-technical teams.

• Experience crafting targeted communication materials (e.g., executive decks, newsletters, FAQs) for diverse audiences.

• Ability to design and deliver workshops, briefings, and training sessions.

• Proven capability to influence cross-functional teams and move stakeholders toward a common goal.

Governance, Performance Measures & OPS Context (20%)

• Familiarity with the Ontario Public Service (OPS) or similar complex government environments, including regulatory compliance.

• Experience navigating multi-organizational governance processes and securing executive approvals.

• Ability to align change initiatives with enterprise IT architecture and strategic business priorities.

• Experience defining success metrics, tracking KPIs, and conducting post-implementation reviews.

Must-Haves

• Demonstrated experience leading large-scale enterprise-level (multi-ministry) change initiatives.

• Ability to develop change strategies in multi-stakeholder environments aligned with enterprise IT goals.

• Experience creating and executing multi-year change roadmaps for business stakeholders.

• Experience developing communication plans and crafting executive-level materials (decks, newsletters, FAQs) to present complex ideas clearly.

• Proven experience conducting workshops, briefings, and training sessions.