Warehouse Lead / Coordinator

The Warehouse Quality Control Coordinator oversees daily warehouse activities, inventory accuracy, order preparation, and quality-control coordination. This hands-on role works closely with the Order Desk, Technical Support, Sales, and Administration to ensure equipment and customer orders are accurately prepared, inspected, and documented before release.

Key Responsibilities:

• Coordinate receiving, picking, packing, storage, staging, and movement of equipment, accessories, and spare parts.
• Verify incoming shipments and outgoing orders, including quantities, model numbers, serial numbers, and required accessories.
• Maintain accurate inventory records and track transfers, returns, service parts, and warranty items.
• Coordinate equipment QC inspections with Technical Support and qualified technicians.
• Monitor inspection priorities and ensure QC checklists are completed before equipment is released.
• Resolve or escalate stock discrepancies, failed inspections, damaged goods, missing components, and order delays.
• Prepare completed orders for pickup, shipping, installation, or delivery.
• Manage returns and keep defective, warranty, and inspection-pending items separate from available inventory.
• Conduct cycle counts and physical inventory counts, investigate discrepancies, and report findings.
• Maintain accurate warehouse, order, and QC documentation.
• Communicate order status and priorities across departments.
• Maintain a clean, organized, and safe warehouse.

Working Conditions:

• Warehouse and office environment.
• Regular standing, walking, bending, and handling of equipment or packages.
• Safe lifting within company limits, using material-handling assistance where required.
• Occasional overtime or schedule flexibility may be required.

Qualifications:

• Previous warehouse coordination or lead-level experience involving inventory control and order processing.
• Experience using inventory management systems and/or QuickBooks.
• Strong inventory control, computer, and record-keeping skills.
• Ability to work accurately with SKUs, model numbers, serial numbers, and order documentation.
• Strong organization, attention to detail, and follow-through.
• Ability to coordinate daily priorities, manage multiple orders, and meet deadlines.
• Effective English communication and teamwork skills.
• Ability to work independently and identify and resolve operational issues.
• Automotive industry experience and basic technical or mechanical knowledge are assets.

Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.