Logistics Coordinator

Job description:

We are looking for a Logistics Coordinator to join our client's manufacturing team. This is a hands-on position that combines logistics coordination, shipping and receiving, spare parts administration, customs documentation, customer service and general logistics support.

The successful candidate will be organized, detail-oriented, reliable and comfortable working in a fast-paced environment where priorities can change throughout the day.

Temp Agency to Perm with company

Key Responsibilities

Logistics & Transportation

• Coordinate domestic and international shipments and deliveries.
• Arrange freight, couriers and transportation as required.
• Prepare shipping documentation, labels, packing slips and related paperwork.
• Track shipments and follow up with carriers regarding delivery status, delays or issues.
• Coordinate with customers, suppliers, carriers and internal departments to ensure shipments are completed accurately and on time.
• Assist with freight quotes, scheduling and shipment coordination.
• Maintain accurate logistics records and documentation.

Customs & Import/Export Documentation

• Prepare and process customs and shipping documentation for domestic, U.S. and international shipments.
• Work with customs brokers and freight carriers as required.
• Ensure commercial invoices, packing lists, certificates and other required documents are complete and accurate.
• Assist with import/export compliance and resolve documentation issues when necessary.

Spare Parts & Inventory Support

• Coordinate spare parts orders, shipments and deliveries.
• Process parts requests and ensure orders are picked, packed and shipped accurately.
• Communicate with customers regarding parts availability, order status and delivery information.
• Maintain accurate records of parts shipments and related documentation.
• Coordinate with internal teams regarding parts requirements and availability.
• Assist with inventory and stock-related administrative duties as required.

Shipping & Receiving

• Assist with day-to-day shipping and receiving activities.
• Verify incoming and outgoing shipments against purchase orders, packing slips and other documentation.
• Help ensure products, equipment and spare parts are properly identified, documented and routed.
• Investigate discrepancies, shortages or damaged shipments and communicate issues to the appropriate department.
• Maintain an organized shipping and receiving area and ensure paperwork is properly completed.

Customer Service

• Respond to customer inquiries regarding shipments, spare parts, order status and delivery schedules.
• Provide professional and timely communication by phone and email.
• Coordinate with customers to resolve shipping, delivery and parts-related issues.
• Build positive working relationships with customers, suppliers, carriers and internal departments.

Logistics Administration

• Enter and maintain accurate information in company systems and spreadsheets.
• Maintain organized files for shipments, customs documents, purchase orders and related records.
• Prepare reports and shipping documentation as required.
• Assist with general administrative duties related to logistics, purchasing, parts and operations.
• Support other departments with logistics-related tasks as required.

Qualifications & Skills

• 2+ years of experience in logistics, shipping/receiving, transportation coordination, parts administration or a similar role.
• Experience with customs documentation and freight coordination is an asset.
• Experience working with spare parts or industrial/equipment products is an asset.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Customer-service oriented with a professional and helpful approach.
• Comfortable communicating with freight carriers, customs brokers, suppliers and customers.
• Proficient with Microsoft Office, particularly Outlook and Excel.
• Ability to prioritize multiple tasks and meet deadlines in a busy environment.
• Ability to work independently while also being an effective team player.
• Strong problem-solving skills and the ability to follow issues through to resolution.
• Must be comfortable with a hands-on environment and assisting with shipping and receiving duties when required.

What We're Looking For

The ideal candidate is someone who doesn't mind getting involved in different aspects of the operation. This is not a purely desk-based logistics position. You will be involved in coordinating shipments, preparing paperwork, supporting spare parts, assisting with shipping and receiving, communicating with customers and carriers, and handling day-to-day logistics administration.

If you are organized, dependable, proactive and enjoy solving problems, this could be an excellent opportunity to grow with our team.

Employment Details

• Full-time position
• Temporary-to-permanent opportunity
• Monday to Friday
• 7:00 AM – 3:30 PM
• Markham, Ontario
• Occasional overtime required based on business needs

excel in supply chain excellence!