SALES COORDINATOR

About ZyTech

ZyTech is a manufacturer, innovator and distributor of high-quality building materials for the construction industry. We're building better structures, teams and communities

JOB SUMMARY

We are looking for a Sales Coordinator for our Crossfield office to support the sales team and assist with a variety of business functions to ensure the team operates efficiently and effectively. The ideal candidate will provide dedicated support to our existing customer base, with a strong focus on internal operations and administrative coordination.

JOB DUTIES AND RESPONSIBILITIES:

• Answer incoming phone calls, providing excellent customer service and addressing inquiries promptly

• Manage daily invoicing and credit processes, ensuring accuracy and timely processing. Enter credit/debit payments into ERP software (BisTrack) and coordinate with the Credit Department.

• Collaborating with manufacturing teams in Crossfield/ Airdrie & Leduc for Alberta orders. Send appropriate documents, changing orders for correct jobs.

• Prepare sales quotes and create organized sales folders for sales personnel to facilitate efficient operations.

• Close credit/debit machine transactions and send reports to the Finance Department.

• Create and receive purchase orders (POs) and ensure accurate scanning of POs into ScanTrack. Notify relevant personnel of invoice entries.

• Maintain customer relations by scheduling shipments and providing timely updates on production packages.

• Organize and send appropriate documentation for manufacturing processes, ensuring orders are correctly aligned with job specifications.

REQUIREMENTS:

• Familiarity with office equipment, such as printers/ copiers, and phone systems.

• Understanding of sales, marketing, and point of sale systems.

• Experience with computer software i.e., MS Office Suite

• Knowledge of manufacturing, logistics operations and the general construction industry.

• Knowledge or experience in manufactured wood products, would be an asset.

• Ability to prioritize tasks, Strong time management skills.

• Excellent organizational skills.

• Strong oral and written communication skills in English are required for this position.

We offer a comprehensive benefits package that includes health and dental coverage, a company RSP plan, and paid time off. Our programs is designed to support employee well-being and provide long-term security.