Nityo Infotech - 8 Jobs
Burnaby, BC
Posted today
Job Details:
$21.00 / hour
Full-time
Entry Level
JD:- • Answer and provide support as necessary relating to the desktop support Services such as computer refreshes, disposals, etc.
• Provide general installation and upgrades services - software and hardware on Navacord's Computers.
• Trouble shooting of Navacord's computers coordinating support and requests with other support levels and vendors.
• Conduct software installation or re-installation on Navacord's computers
• Conduct software compatibility test and troubleshooting user queries on hardware and software products installed on Navacord's computers.
• Strong Communication in English and presentable to client
• Ability to manage multiple issues at same time
• strong interpersonal skills
• familiar with Desktop software troubleshooting skills
• Router management
• Familiar with Windows Office 365
What are the top 3 skills required for this role?
1. Desktop Support
2. Field Services
3. Process Focus
• Provide general installation and upgrades services - software and hardware on Navacord's Computers.
• Trouble shooting of Navacord's computers coordinating support and requests with other support levels and vendors.
• Conduct software installation or re-installation on Navacord's computers
• Conduct software compatibility test and troubleshooting user queries on hardware and software products installed on Navacord's computers.
• Strong Communication in English and presentable to client
• Ability to manage multiple issues at same time
• strong interpersonal skills
• familiar with Desktop software troubleshooting skills
• Router management
• Familiar with Windows Office 365
What are the top 3 skills required for this role?
1. Desktop Support
2. Field Services
3. Process Focus
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Frequently Asked Questions
This position is based in Burnaby, BC.
The salary listed is $21.00 per hour.
Responsibilities include desktop support tasks like computer refreshes and disposals, software and hardware installations and upgrades, troubleshooting, coordinating with other support levels and vendors, software installation or re-installation, and software compatibility testing on Navacord's computers.
The top skills are Desktop Support, Field Services, and Process Focus.
Familiarity with Windows Office 365 and desktop software troubleshooting is required.
Strong English communication and presenting well to clients are required.
