Bilingual Senior HR Generalist

ASK Recruitment Services specialize in building strong connections and placing top talent in a reliable, professional and timely manner. As experienced HR professionals, ASK understands the hardships organizations and candidates experience in recruitment processes and that is why we take every step to ensure a stress-free experience.

Position Summary

Our client located in the east of GTA is seeking an experienced and proactive Bilingual Senior HR Generalist to support the organization's human resources functions across multiple locations. The successful candidate will act as a trusted advisor to managers and employees, providing expertise in employee relations, recruitment, performance management, policy administration, compliance, training, and HR best practices. This role requires strong communication skills in both English and French, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Employee Relations & HR Support

• Serve as the primary HR contact for managers and employees regarding workplace issues, policies, procedures, and employment matters.
• Provide guidance and coaching to managers on employee relations, performance management, attendance management, conflict resolution, and disciplinary actions.
• Conduct workplace investigations and support resolution of employee concerns while ensuring compliance with applicable legislation.
• Promote a positive workplace culture that aligns with company values and business objectives.

Recruitment & Talent Acquisition

• Lead full-cycle recruitment efforts for salaried, technical, operational, and administrative positions.
• Partner with hiring managers to develop job descriptions, recruitment strategies, and interview processes.
• Coordinate candidate screening, interviews, reference checks, and employment offers.
• Support onboarding activities to ensure a positive new hire experience.

Performance Management & Employee Development

• Assist managers with goal setting, performance reviews, performance improvement plans, and employee development initiatives.
• Identify training and development needs and coordinate learning opportunities.
• Support succession planning and talent management programs.

HR Compliance & Policy Administration

• Ensure compliance with provincial and federal employment legislation, human rights legislation, occupational health and safety requirements, and company policies.
• Maintain and update HR policies, procedures, and employee handbook materials.
• Support audits, reporting requirements, and HR record management.
• Monitor legislative changes and recommend policy updates as required.

Compensation, Benefits & HR Administration

• Assist with compensation reviews, salary administration, and market benchmarking activities.
• Support employee benefits administration and respond to employee inquiries.
• Maintain accurate employee records within HRIS systems.
• Prepare HR reports, metrics, and workforce analytics to support business decisions.

Health, Safety & Workplace Programs

• Partner with leadership to support health and safety initiatives and return-to-work programs.
• Participate in workplace accommodation processes and disability management.
• Promote employee wellness and engagement initiatives.

Qualifications & Experience

• Bachelor's degree or diploma in Human Resources, Business Administration, or a related field.
• CHRP, CHRL, CPHR, or equivalent HR designation preferred.
• Minimum 5–7 years of progressive Human Resources experience in a Generalist or Senior HR Generalist capacity.
• Demonstrated experience supporting employees and managers across multiple Canadian provinces, including Ontario, Québec, Alberta, British Columbia, and other jurisdictions.
• Strong working knowledge of provincial employment standards, labour legislation, human rights legislation, workplace safety requirements, and leave provisions across multiple provinces.
• Experience providing HR support to geographically dispersed and remote workforces.
• Proven experience managing employee relations matters, workplace investigations, performance management, accommodations, disability management, and terminations in a multi-jurisdictional environment.
• Experience supporting operations within service, construction, manufacturing, distribution, field service, or industrial environments is considered a strong asset.
• Experience partnering with leaders across multiple locations to ensure consistent application of HR policies and practices while maintaining compliance with provincial legislation.

Working Conditions

• Combination of office-based work and occasional visits to operational locations.
• Ability to travel periodically between company sites as required.
• Occasional flexibility in work hours to support business needs.
• Hybrid - 2 days work from Home