Winaxis
Toronto, ON
Posted today
Job Details:
Full-time
Contract
Entry Level
Job Summary for Dynamics 365 Business Analyst / Application Consultant:
- Gather and analyze business and technical requirements through workshops with stakeholders.
- Facilitate requirements review and approvals from all involved parties.
- Collaborate with Product Owners to define, prioritize, and sequence product backlogs.
- Author and groom user stories, identify dependencies, and organize work production.
- Analyze impact of change requests on existing business processes and recommend solutions.
- Lead sprint planning, backlog refinement, and user story grooming sessions.
- Provide product demos to stakeholders for final sign-off.
- Assist in transferring functional requirements to development and test teams.
- Stay up-to-date with new CRM releases and educate users on new functionalities.
- Conduct system integration and user acceptance testing (UAT).
- Certify new features through application-level testing.
- Specialize in MS Dynamics 365 CRM Customer Engagement, especially within Banking and Financial Services.
- Demonstrate strong knowledge of D365 Sales, Service, Dataverse, and Power Apps.
- Design and manage CRM integrations with third-party systems using Middleware tools, REST/ODATA APIs, and SSIS.
- Perform data migration tasks including analysis, mapping, and harmonization using standard and third-party tools.
- Customize Dynamics 365 CRM through data imports, workflows, plugins, and administration.
- Prepare use case diagrams, UML sequence diagrams, and process flows (Visio).
- Write and present user stories, conduct story grooming, and walkthroughs.
- Apply analytical skills for data validation and CRM configuration.
- Support thorough testing processes including system integration and UAT.
- Gather and analyze business and technical requirements through workshops with stakeholders.
- Facilitate requirements review and approvals from all involved parties.
- Collaborate with Product Owners to define, prioritize, and sequence product backlogs.
- Author and groom user stories, identify dependencies, and organize work production.
- Analyze impact of change requests on existing business processes and recommend solutions.
- Lead sprint planning, backlog refinement, and user story grooming sessions.
- Provide product demos to stakeholders for final sign-off.
- Assist in transferring functional requirements to development and test teams.
- Stay up-to-date with new CRM releases and educate users on new functionalities.
- Conduct system integration and user acceptance testing (UAT).
- Certify new features through application-level testing.
- Specialize in MS Dynamics 365 CRM Customer Engagement, especially within Banking and Financial Services.
- Demonstrate strong knowledge of D365 Sales, Service, Dataverse, and Power Apps.
- Design and manage CRM integrations with third-party systems using Middleware tools, REST/ODATA APIs, and SSIS.
- Perform data migration tasks including analysis, mapping, and harmonization using standard and third-party tools.
- Customize Dynamics 365 CRM through data imports, workflows, plugins, and administration.
- Prepare use case diagrams, UML sequence diagrams, and process flows (Visio).
- Write and present user stories, conduct story grooming, and walkthroughs.
- Apply analytical skills for data validation and CRM configuration.
- Support thorough testing processes including system integration and UAT.
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Frequently Asked Questions
This position is located in Toronto, ON.
This is a full-time position.
The role involves gathering and analyzing requirements, facilitating reviews, collaborating with Product Owners to define and prioritize backlogs, and authoring and grooming user stories.
The role specializes in MS Dynamics 365 CRM Customer Engagement, with strong knowledge of D365 Sales, Service, Dataverse, and Power Apps, and designing CRM integrations using middleware tools, REST/ODATA APIs, and SSIS.
Yes, it includes conducting system integration testing and UAT, certifying new features through application-level testing, and providing product demos for final sign-off.
The role stays up-to-date with new CRM releases and educates users on new functionalities.
