Nityo Infotech - 8 Jobs
Toronto, ON
Job Details:
Roles and Responsibilities:
- Expertise in ServiceNow development and applications/ modules ITSM, ITOM
- Define technical solutions for architecture and design that are aligned with clients' business problems and ServiceNow implementation best practices
- Lead the ServiceNow support and development work
- Develop and manage integrations with external systems via APIs, REST, SOAP, and other methods
- Strong technical skills in ServiceNow, including scripting, development, and testing.
- Develop and document integration blueprints, including data mapping, transformation, and workflow orchestration.
- ServiceNow Advisory to customer on platform capabilities
- Will be able to demo ServiceNow product capabilities to customers
- Collaborate with Business Functional team members to write/estimate stories
- Hands-on development experience in ServiceNow Platform
- Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required
- Provide mentorship to developers and platform engineers on technical design standards and best practices
- Assist in identifying and implementing key business KPI metrics
- Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies
- Create and maintain design, SOP, training related documentation
- Design, develop, and deploy new ServiceNow functionalities
- Identify, investigate and resolve ServiceNow issues
- Design and deploy ServiceNow Integrations
Required Qualifications
- Experience with key technologies relevant to ServiceNow integration solutions
- Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
- Excellent interpersonal skills, customer centric attitude, and situational awareness
- Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum
- 8+ years working on the ServiceNow platform
ServiceNow certifications
- ServiceNow Certified Administrator(Must have)
- ServiceNow implementation specialist( Preferred)