Medical Spa Receptionist

Zina Cosmetic Centre is looking for a brand new receptionist to join our team.

Job Description:

Zina Cosmetic Centre receptionists will be responsible for helping make sure the clinic runs smoothly in day to day operations. They are the face of the clinic, upholding the highest levels of customer service. We are looking for a highly organized and motivated individual with a passion for growth.

Job Responsibilities:

• Answer any phone calls in a timely manner
• Reply to any messages the clinic receives over text or through social media
• Must be willing to answer messages during the weekends as well
• Schedule appointments efficiently, ensuring patient satisfaction
• Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
• Ensure patient comfort and satisfaction by anticipating patients' needs, anxieties; answering patients questions, maintaining a welcoming reception area
• Help clean up clinic at the end of each working day
• Welcome and check in clients arriving for appointments through Zenoti
• Manage and update client profiles
• Process clients during checkout, taking payment and booking future appointments

Skills Required:

• MUST be fluent in English and Arabic (oral and written)
• Strong interpersonal skills
• Experience working as a receptionist in a Med Spa or Aesthetic Clinic (preferred)
• Sales skills are a must
• Strong organizational skills
• Experience with EMR Software
• Great multitasking skills and quick learner for computer and scheduling systems

We work alternating weekly schedules of Tuesday - Friday and Monday - Saturday, 10:30AM - 6:30PM.