Saint Mary IDA pharmacy
Burlington, ON
Job Details:
- Enter and process prescriptions accurately (Fillware experience is a plus)
- Create and maintain patient profiles and prescription information
- Assist with prescription preparation, including counting, packaging, labelling, and organizing medications for pharmacist verification
- Process prescription refills and manage refill requests
- Process ODB and private insurance claims, including third-party billing and claim rejections
- Communicate with patients, physicians' offices, insurance providers, and other healthcare professionals as required
- Answer incoming telephone calls and appropriately direct clinical questions to the pharmacist
- Assist patients at prescription drop-off and pick-up
- Prepare and maintain blister packs/compliance packaging
- Assist with prescription deliveries and delivery coordination
- Receive pharmacy orders and accurately put away medications and supplies
- Monitor inventory levels and assist with medication ordering
- Complete inventory counts, expiry-date checks, medication returns, and recalls
- Maintain accurate pharmacy records and documentation
- Process cash, debit, credit, and other point-of-sale transactions when required
- Maintain patient confidentiality and protect personal health information
- Maintain a clean, organized, and professional dispensary and work environment
- Work collaboratively with pharmacists, pharmacy technicians, assistants, and other team members
- Perform other pharmacy-related administrative and operational duties as assigned