MPN Capital Markets
Ottawa, ON
Job Details:
Benefits:
MPN Capital Markets is looking for a proactive, resourceful Sales Enablement Coordinator to support and accelerate our growing sales team.
This role sits at the intersection of sales, research, data, and opportunity generation.
As a Sales Enablement Coordinator your job is to make our Business Development team more effective by ensuring they have accurate information, high-quality prospects, and timely insights before they pick up the phone.
You'll work with our CRM and a variety of business intelligence and research resources to identify new opportunities, research companies and decision-makers, enrich our sales data, and help our team spend more time selling and less time searching.
This is not a traditional data-entry or administrative position. We're looking for someone who is proactive, curious, and constantly looking for ways to help our sales team find its next opportunity.
What You'll Do
Support the Sales Team
- Act as an internal resource for our Business Development team when additional research or information is required.
- Research companies, properties, ownership structures, and key decision-makers.
- Help identify accurate contact information for prospective customers.
- Resolve duplicate or conflicting company and contact records.
- Determine whether prospective companies are existing customers or are already being actively worked by another member of the sales team.
- Quickly resolve data and research requests so our salespeople can continue prospecting without unnecessary delays.
Identify New Sales Opportunities
A major part of this position is proactively finding opportunities for our sales team rather than simply waiting for requests.
- Research and identify new companies that fit our target customer profile.
- Monitor business and market activity for events that could create new sales opportunities.
- Identify changes such as acquisitions, ownership changes, new developments, portfolio expansion, management changes, and other relevant business events.
- Build targeted prospect lists for our Business Development team.
- Add qualified companies and decision-makers to our CRM.
- Regularly provide the sales team with fresh, high-potential leads and context around why they may be worth contacting.
- Look for creative ways to leverage available data and information to uncover opportunities before they become obvious.
CRM & Data Enrichment
Our goal is for our CRM to give our salespeople useful information before they make the call.
- Proactively research and enrich company and contact records.
- Update ownership, company, property, and contact information as new information becomes available.
- Identify and resolve duplicate records.
- Maintain accurate relationships between companies, contacts, properties, customers, and opportunities.
- Add relevant research and context that can help our sales team have better conversations.
- Continuously improve the quality, accuracy, and completeness of our sales database.
- Identify opportunities to improve how information is organized and delivered to the sales team.
Rather than waiting for a salesperson to discover that information is outdated, we want you to find it first.
What Success Looks Like
This is a performance-driven role with clear and measurable expectations.
Success may be measured through:
- New qualified companies identified and added each week
- New decision-makers and contacts identified
- High-potential leads generated for the sales team
- Sales research requests completed within target turnaround times
- Existing CRM records proactively enriched
- Duplicate and inaccurate records identified and corrected
- Quality and accuracy of newly added data
- Sales opportunities uncovered through proactive research
- Improvements made to sales processes, data quality, and internal systems
Ultimately, we want someone who doesn't wait for work to appear.
A great Sales Enablement Coordinator is constantly asking: "What can I find or improve today that will help our sales team tomorrow?"
Who We're Looking For
We're looking for someone who is:
- Naturally curious and enjoys researching companies and people
- Highly organized and detail-oriented
- Resourceful when information isn't immediately available
- Comfortable working with large amounts of business data
- Confident learning CRM, research, and business intelligence platforms
- Able to work independently and proactively identify what needs to be done
- Interested in sales, business research, commercial real estate, energy, or business intelligence
- Motivated by measurable goals and performance
- Comfortable working in a fast-paced sales environment
- Someone who enjoys solving problems and finding information other people may have missed
Previous experience with CRM systems, business research, sales operations, lead generation, data enrichment, or commercial real estate research is an asset but not required.
Growth & Incentives
- Performance-based incentives tied to the growth and success of the sales team.
- Additional incentives for identifying and implementing improvements that make our sales team more efficient and effective.
- Opportunity for the role to expand in responsibility as our sales organization continues to grow.
- Strong performance and initiative can lead to ownership of larger sales enablement projects, processes, and initiatives.
The Opportunity
This role has the ability to directly impact the productivity and success of our entire sales organization.
Every new company you uncover, decision-maker you identify, ownership change you catch, or piece of information you surface can create a new conversation for our sales team.
As our sales organization grows, so will the importance of having accurate data, better intelligence, and a constant pipeline of new opportunities.
Your job isn't simply to maintain our sales database. It's to make it more valuable every single week.