RQ11686 - Software Developer - Senior I Toronto ON I 1+ year

RQ11686 - Software Developer - Senior I Toronto ON I 1+ year

Overview

• Client: Cyber Security Division / Ministry of Public and Business Service Delivery and Procurement

• Requisition ID: RQ11686

• Duration: 1+ year

• Location: Toronto, ON Onsite

• Pay rate: 95-103/hr incorp

Key Responsibilities

• Data Pipelines & Pipelines Strategy: Design, implement, and continuously scale data extraction, transformation, and loading (ETL) pipelines while translating technical system specifications into working applications.

• Full Lifecycle Development: Author highly detailed programming specifications, write clean code, compile data-driven software packages, and conduct thorough unit testing.

• Operational Troubleshooting: Identify, resolve, and troubleshoot technical application failures that arise during system operations, platform conversions, and environment migrations.

• Platform Enhancement: Drive strategic platform architecture reviews and technical governance frameworks to transform enterprise-level ServiceNow footprints.

• Deployment & Change Management: Coordinate technical releases, administer software patching schedules, oversee system cloning, and manage platform documentation.

Technical and Experience Requirements

ServiceNow Development (40%)

• Minimum of 5 years of hands-on ServiceNow development experience using JavaScript, HTML, CSS, AngularJS, REST/SOAP APIs, Integration Hub, and Flow Designer.

• Extensive experience building custom applications, specialized workflows, complex ecosystem integrations, and automation solutions.

• Deep mastery of the Software Development Life Cycle (SDLC) within Agile and DevOps infrastructure delivery.

ServiceNow Architecture, Strategy & Roadmap (30%)

• Minimum of 5 years of ServiceNow platform experience, featuring 3 to 5 years spent in core solution architecture and platform governance roles.

• Deep knowledge of ServiceNow Common Service Data Model (CSDM), Configuration Management Database (CMDB), data schemas, and security access layouts.

• Working comprehension of advanced ServiceNow modules including ServiceNow AI, Automation Engine, Predictive Intelligence, and Virtual Agent frameworks.

ServiceNow System Administration (30%)

• Minimum of 5 years of experience administering ServiceNow instances inside complex, high-volume enterprise environments.

• Proven ability to coordinate platform upgrades, execute instance cloning, manage release patch mapping, and audit overall system health.

• Comprehensive knowledge of access control lists (ACLs), user roles, groups, system configurations, and performance optimization rules.

Critical Must-Haves

• Direct development experience with ServiceNow Portals and Customer Service Management (CSM) modules.

• Active certification as a ServiceNow Certified Implementation Specialist – Vulnerability Response (CIS-VR).

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD)

• ServiceNow Certified Implementation Specialist (ITSM, ITOM, Security Operations, IRM, or equivalent)

• ServiceNow Certified Technical Architect (CTA) or ITIL v4 Foundation designations are highly valued.