Administrative Assistant - Term Position

Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America's fastest-growing end-to-end geosynthetics supplier, fabricator, and installer. As an expanding and progressive company, we pride ourselves on four core values — Trust. Quality. Value. Respect. — staying true to our commitment to building Trust with clients and staff, delivering uncompromising Quality, leveraging creativity to secure Value, and fostering a culture of Respect where every individual feels heard and valued. With a focus on our people, we continuously strive to uphold a positive work culture and create an environment where employees have every opportunity for advancement and personal success.

Role Summary

The Administrative Assistant supports the smooth and efficient operation of the office by providing professional, responsive, and organized administrative support. As the first point of contact for visitors and incoming calls, this role helps create a welcoming and positive experience while supporting the day-to-day needs of the workplace. Working under the guidance of the Executive Assistant and collaboratively across departments, the Administrative Assistant helps maintain an organized, professional, and supportive work environment that reflects Titan's values of Trust, Quality, Value, and Respect.

RESPONSIBILITIES

Reception and Customer Service

• Answer and direct incoming phone calls to the appropriate departments or personnel, including providing overflow phone support for other locations as needed.
• Monitor and respond to incoming emails, directing inquiries to the appropriate departments or personnel as required.
• Greet and assist visitors and clients in a professional and courteous manner.

Mail, Deliveries, and Office Coordination

• Manage incoming and outgoing mail, courier packages, and deliveries.
• Maintain office supplies, inventory levels, and place orders as required.
• Contribute to maintaining a clean, organized, and efficient office environment.

Administrative and Records Support

• Provide general administrative support, including filing, data entry, and document preparation.
• Maintain organized records and ensure accuracy of information.
• Handle confidential information with discretion and professionalism.

Scheduling and Team Support

• Provide ongoing support with boardroom scheduling, bookings, and calendar coordination.
• Support internal teams with administrative tasks and company initiatives.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work in a fast paced office environment.

PREFERRED QUALIFICATIONS

• Previous administrative or office support experience is considered an advantage. Preferably, experience working within construction, engineering, or a related environment.
• Experience using additional tools such as CRM systems, databases, or project management software is beneficial.

SKILLS AND COMPETENCIES

• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills, with the ability to handle phone interactions professionally and route inquiries efficiently.
• Strong attention to detail and accuracy.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving skills and ability to work independently and collaboratively.
• Professional attitude with strong interpersonal and customer service skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

BENEFITS PACKAGE

We believe in fostering a work environment that supports the well-being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life.

• Group Health Benefits:
  • Our group health benefits package provides you and your eligible dependents with access to a wide range of medical, dental, and vision care services. We understand the importance of your health and are dedicated to supporting your well-being.
• Group RRSP with Employer Matching:
  • Planning for your financial future is crucial, and we're here to help you build a secure retirement.
• Wellness Credits:
  • To support your well-being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey.
• Employee Share Ownership Plan (ESOP):
  • As a valued member of our team, you have the opportunity to become a stakeholder in the company's success through our Employee Share Ownership Plan (ESOP).
• Profit Sharing Plan:
  • Share in the success of our company through our profit-sharing plan, which provides you with a direct financial stake in the profitability and achievements of the organization.
    

OTHER INFORMATION

• This is a Full-Time, Term position (Monday to Friday, 8 am to 5 pm), in-office.
• This position is open to candidates based near Île des Chenes, Manitoba.
• Wage will depend on the qualifications and skills of the candidate.
• For more information about us, visit: www.titanenviro.com