Inside Sales Representative Industrial Equipment

Inside Sales Representative – Industrial Equipment Location: Mississauga, ON – 100% On-Site
Employment Type: Full-Time, Permanent
Salary: $80,000–$85,000 per year
Schedule: Monday to Friday, daytime hours
Fuze HR Solutions is currently recruiting an experienced Inside Sales Representative for a well-established organization in the industrial equipment sector located in Mississauga, Ontario.
This is an excellent opportunity for someone with a background in technical or industrial Inside Sales who enjoys working directly with customers, understanding equipment and parts requirements, preparing quotes, coordinating orders, and building long-term customer relationships.
The ideal candidate will have experience selling or supporting technical products, equipment, parts, or components. Previous experience within the loading dock equipment industry is highly desirable; however, candidates from related technical industries such as HVAC, industrial equipment, material handling, industrial/commercial doors, building products, or other technical parts environments will also be considered.
What You'll Be Doing

• Respond to customer inquiries regarding equipment, replacement parts, service requirements, pricing, and availability.
• Prepare and process customer quotes and bids, ensuring accuracy and timely turnaround.
• Support Regional and Service Sales Representatives with customer opportunities and quotation requirements.
• Work with customers to understand their needs and help identify the appropriate parts, components, equipment, or service solutions.
• Troubleshoot customer requirements and assist in determining the appropriate product or part for their application.
• Follow up on customer quotations and identify opportunities to increase sales through additional products and services.
• Support primarily inbound and existing-customer opportunities while also conducting proactive outreach as required.
• Confirm product and parts availability and coordinate orders when inventory is not immediately available.
• Work closely with Sales, Service, Warehouse, Dispatch, and other internal teams to coordinate customer orders through fulfillment.
• Coordinate the shipment of parts directly to customers or assist with arrangements when technician installation or service is required.
• Maintain accurate customer, sales, pricing, and product information.
• Assist with maintaining and updating parts lists and pricing information.
• Provide post-sale follow-up to help ensure customer satisfaction.
• Develop a strong working knowledge of the company's products, applications, parts, and service solutions.
• Build and maintain strong customer relationships while providing responsive and professional service.

What We're Looking For

• 3+ years of Inside Sales, technical sales, customer service, project coordination, or related experience within an industrial or technical environment preferred.
• Previous experience with loading dock equipment, industrial doors, or related products is a strong asset.
• Candidates from other technical industries such as HVAC, material handling, industrial equipment, building products, or technical parts/components will also be considered.
• Experience working with technical products, equipment, replacement parts, components, or service-related sales.
• Strong ability to understand customer requirements and troubleshoot product or parts needs.
• Experience preparing customer quotes, pricing, bids, or proposals.
• Strong customer service and relationship-building skills.
• Comfortable following up on sales opportunities and proactively engaging existing and prospective customers.
• Strong organizational and time-management skills with the ability to manage multiple customer requests and priorities.
• Excellent written and verbal communication skills.
• Strong computer skills, including Microsoft Excel, Outlook, and Word.
• Experience with JD Edwards or another ERP/inventory management system is considered an asset.
• Ability to work independently with minimal supervision while collaborating closely with Sales, Service, Warehouse, and Operations teams.
• College or post-secondary education in Business, Sales, Engineering, or a related discipline is an asset; however, relevant industry experience will also be considered.
• A Bachelor's degree or engineering background is not required.

What We Offer

• Competitive base salary of $80,000–$85,000
• Full-time, permanent employment
• 17 vacation days to start
• Comprehensive benefits
• Company pension program
• Potential participation in a company performance-based bonus program
• Product and systems training
• Opportunities for additional manufacturer and product training
• Stable Monday-to-Friday daytime schedule
• Opportunity to join an established organization and take ownership of a growing Inside Sales function
• Opportunity to build technical product knowledge and develop within the organization

Work Environment This is a 100% in-office position in Mississauga, Ontario.
The standard schedule is approximately 8:00 AM to 4:30 PM, with some flexibility around the start time.
This is primarily an office-based Inside Sales position and does not require regular customer-site travel. Occasional off-site product or manufacturer training may be available.
How to Apply If you have a background in technical or industrial Inside Sales and enjoy working with customers to identify solutions, prepare quotes, coordinate orders, and grow existing business, we would like to hear from you.
Please submit your resume to:
Ireneh – Fuze HR Solutions
Email: [email protected]
Please include “Inside Sales Representative – Mississauga” in the subject line.
Fuze HR Solutions is committed to providing equal employment opportunities and fostering an inclusive recruitment process. We thank all applicants for their interest; however, only candidates selected for further consideration will be contacted.