Tusket Ford
Tusket, NS
Posted today
Job Details:
Full-time
Management
BDC/Appointment Coordinator
Tusket Ford is hiring a Full-Time Business Development Coordinator (BDC)/Appointment Coordinator. A BDC/ Appointment Coordinator works directly with customers before, during and after their service appointment to ensure the best experience possible.
At Tusket Ford we offer:
- Competitive wages
- Full benefits program
- RRSP Matching Program
…. And more!
Responsibilities of a BDC/Appointment Coordinator would be:
- Answering phone calls for the service department and redirect to the appropriate person
- Booking service appointments
- Sending out reminder letters/emails/texts
- Customer follow-up
- Updating customer records
- Maintaining accurate customer information and appointment details
- Assisting customers with Ford Rewards
- Taking payments and settle/balance daily cash till
- Covering service advisor desk if necessary
- Managing loaner vehicle fleet
- Reviewing service invoices for accuracy and cashiering
Qualifications:
- Knowledge of the automotive industry
- A positive attitude and excellent work ethic
- Excellent communication skills
- Detail oriented
If you think you'd be a great addition to our team, email your resume to Ricky Muise at [email protected] or drop it off in person at Tusket Ford, 4143 HWY 308, Tusket.
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Frequently Asked Questions
The role is a Full-Time BDC/Appointment Coordinator who works with customers before, during, and after their service appointment to ensure the best experience possible.
Responsibilities include answering service calls, booking appointments, sending reminder letters/emails/texts, customer follow-up, updating records, assisting with Ford Rewards, taking payments, covering the service advisor desk, managing loaner vehicles, and reviewing service invoices for accuracy.
Tusket Ford offers competitive wages, a full benefits program, and an RRSP matching program.
This is a full-time position located in Tusket, NS at Tusket Ford.
Qualifications include knowledge of the automotive industry, a positive attitude and excellent work ethic, excellent communication skills, and being detail oriented.
You can email your resume to Ricky Muise at [email protected] or drop it off in person at Tusket Ford, 4143 HWY 308, Tusket.
The role involves taking payments and settling daily cash till, as well as reviewing service invoices for accuracy and cashiering.
