Sales Administrator and Receptionist

The Sales Administrator and Receptionist is an important front-line role. This position is often the first point of contact for customers, both in person and over the phone, and plays a key role in creating a warm, professional, and organized dealership experience. The successful candidate will have experience and must be friendly, reliable, organized, accurate, and comfortable supporting customers, sales staff, management as required.

Job Duties Include:

• Reception, Customer Experience & Showroom Hosting
• Maintain awareness of showroom activity and ensure customers are not left unattended
• Support a positive first impression of the dealership through professionalism, friendliness, and attention to detail
• Assist with maintaining clean, organized, and presentable customer-facing areas
• Assist with vehicle file preparation, document tracking, and internal follow-up
• Assist with updating vehicle status and deal information in dealership systems as required
• Coordinate or support driver arrangements for vehicle pick-ups, deliveries, and dealer trades when needed
• Support the General Sales Manager, sales team, and accounting team with administrative items and follow-up
• Assist with daily filing, scanning, document organization, and recordkeeping
• Assist with incoming and outgoing mail
• Maintain logs, lists, and records as required by management
• Assist with other dealership administrative duties as needed
• Maintain confidentiality when handling customer, employee, financial, and dealership information
• Complete additional duties as assigned by management

Successful Candidates Possess:

• 1-2 years of customer service
• 1 year of administrative experience in an Automotive dealership is considered an asset
• Exceptional Computer skills and understanding of technology
• Excellent listening skills with solid attention to detail and the ability to problem solve
• Proven success in a fast-paced work environment
• Ability to work in a team, with strong interpersonal skills and an upbeat, engaging attitude
  

Why Work for UpAuto:

• A competitive benefits and compensation plan
• A leadership team that believes in personal growth, mentorship, ongoing training and support
• UpAuto is a purpose-built business that focuses on driving growth and performance improvement at each dealership to benefit all stakeholders
• A culture of inclusivity where every individual's unique perspective is valued and respected
• We embrace a customer-centric culture, where every decision and action is guided by our commitment to providing exceptional service

Position Status Disclosure:

• This posting is accommodate growth within the SALES Department

Job Details:

• This role is required on a FULL-TIME, PERMANENT basis
• Comprehensive benefits package available
• Work Location: On-site at STRATFORD HONDA

• The expected compensation range for this role is $18.00 - $21.00 /hour (The range may vary based on experience and qualifications)