Order Management

Job Overview

We are seeking a dynamic and detail-oriented Order Manager to lead our order fulfillment and procurement processes. In this pivotal role, you will oversee the entire order lifecycle, ensuring seamless coordination between vendors, production, and order fulfillment. Your expertise will drive efficiency, customer satisfaction, and company growth.

Duties

• Manufacturing and production of handcrafted herbal remedies, following quality control standards and maintaining good manufacturing practices.
• The ability to work quickly and efficiently while maintaining a high standard of quality.
• Order fulfillment, including packaging, labeling, and preparing shipments for distribution.
• Ensure accurate and timely shipping fulfillment for orders across Canada and the US.
• Help maintain inventory management by tracking stock levels and preparing materials for production.
• Assist in quality control checks to ensure all products meet our high standards.
• Take on new tasks and responsibilities as needed, such as assisting with product development, production scheduling, or other operational tasks.
• Maintain a clean and organized work environment, adhering to safety and hygiene protocols.

Experience

• Strong organizational skills with the ability to handle multiple tasks and adapt to changing priorities.
• High attention to detail, particularly with quality control and order accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to take on new tasks and learn different roles as the company evolves.
• Physically able to stand for extended periods and lift packages (up to 50 lbs).
• Ability to hold a high standard for quality while completing repetitive tasks.

About Us

Eclectic Echinacea is a family owned herbal medicine company that handcrafts a wide variety of herbal remedies, distributed across Canada and the US. We are passionate about natural health and wellness, and we take pride in producing high-quality, small-batch herbal products that support holistic health and wellbeing. As we continue to grow, we're looking for a dedicated and flexible individual to join our team as a Manufacturing Associate.