Gecko Hospitality - Ontario - 20 Jobs
Etobicoke, ON
Job Details:
Benefits:
What We Offer
- Annual salary of $100,000–$110,000
- Performance-based bonus
- Comprehensive health benefits
- Professional development and career growth opportunities
- The opportunity to lead an established team at a respected Hilton property
- Support from an experienced and expanding hospitality organization
- Provide overall leadership and direction for all hotel departments.
- Ensure each department operates efficiently, profitably, and in accordance with established budgets.
- Develop, coach, and motivate department leaders and team members.
- Create a positive, accountable, and guest-focused workplace culture.
- Review financial statements and operating reports and take ownership of the hotel's performance against budget.
- Identify areas of concern and implement strategies to improve revenue, profitability, and operational results.
- Participate in annual budget planning, forecasting, expense management, and capital planning.
- Oversee accounts receivable standards and ensure aging remains current.
- Support hotel sales efforts, including corporate account development, community networking, group business, marketing initiatives, and pricing strategies.
- Work closely with the sales team to attract, qualify, and retain corporate and group business.
- Maintain a strong understanding of revenue management practices, systems, and market conditions.
- Ensure all employees receive the training required for their positions under Hilton brand standards and company procedures.
- Conduct regular meetings with department heads and maintain open communication across the hotel.
- Oversee recruitment, employee development, performance management, retention, and other hotel-level human resources functions.
- Ensure compliance with Hilton brand standards, Quality Assurance audits, company policies, and standard operating procedures.
- Maintain compliance with all applicable federal, provincial, and local employment, health, safety, and accessibility requirements.
- Protect the hotel and its assets through effective preventative maintenance and risk-management programs.
- Coordinate capital improvement projects to maintain property standards, enhance the hotel's image, and protect the asset.
- Monitor guest feedback and reputation-management channels, responding to concerns promptly and professionally.
- Maintain a visible presence throughout the property and set a consistently professional example for the team.
- A minimum of three to five years of progressive hotel management experience, including senior leadership responsibility.
- Previous experience managing the overall operations of a branded hotel.
- Hilton experience is strongly preferred; experience with Marriott or another major hotel brand will also be considered.
- Strong financial acumen, including budgeting, forecasting, expense management, and financial statement analysis.
- Strong knowledge of hotel revenue management principles and systems.
- Demonstrated success in hotel sales, business development, and community engagement.
- Food and beverage management experience is considered an asset.
- Proven ability to recruit, develop, motivate, and retain a high-performing team.
- A genuine passion for providing an exceptional guest experience.
- Strong communication, organization, problem-solving, and decision-making skills.
- Proficiency with hotel operating systems and standard business software.
- Degree or diploma in Hotel or Hospitality Management is preferred.
- Valid driver's licence.
- Ability to work a flexible schedule based on the operational needs of the hotel.
- Professional proficiency in spoken and written English.