Dispatcher

This posting is for an existing vacancy. Salary range: $45,000-$50,000 Hours: Monday - Friday 8:30AM - 5:00PM Why Join ADLI Logistics? * Competitive salary based on experience. * Stable, full-time Monday to Friday schedule. * Opportunity to work with an experienced and supportive logistics team. * Growing organization with long-standing industry expertise. * Collaborative, fast-paced work environment where your contributions make an impact. What you'll be doing: * Tracking & Tracing, monitoring shipments and relaying status to customers * Communicating with Customer Service Representatives and warehouse operations for order completion * Updating TMS with accessorial charges and ensuring the load is complete and accurate for billing * Assisting customers and other third parties with inquiries and problem resolution, escalate when required * Obtaining carrier packages and insurance/wsib/etc * Performing other duties and projects as assigned Required Skills & Experience: * Strong written and verbal communication skills * Strong organizational, time management, multitasking and problem-solving skills * Capable of communicating effectively in a concise, professional manner * Attention to detail and accuracy * Proficient working with MS Office including Outlook * Proficient working knowledge in ERP/TMS software ADLI Logistics is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with ADLI Logistics values and all applicable legislation. We thank all applicants for their interest; only those selected for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.