Sales Administrator

We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canada's Best Managed Companies 8 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 9 years in row. At Caron, our employees understand that we all play a part of driving our business forward.

We are currently recruiting for a Sales Administrator at our Head Office in Sherwood Park.

The Sales Administrator reports directly to the Sales Manager. They are responsible for supporting and assisting the Sales Department including customer rate management, internal customer relationship management, and administrative duties. Additionally, this role assists the Accounting & Operations departments with the application of customer charges and the investigation of invoicing discrepancies & payment issues.

Pay, Benefits, and Perks

• Competitive salary
• 3 weeks paid vacation
• Employer paid benefits upon hire
• Company Matching RRSP Program upon hire
• Referral Program Bonus

Our Ideal Candidate

• 2+ years related experience preferred; equivalencies will be considered
• Diploma in Administration or related field
• Detail oriented
• Able to pivot and adapt to shifting priorities
• Strong decision-making skills
• Superb communication and collaboration skills

Job Duties

Customer Pricing Execution:

• Maintain internal pricing structure.
• Assist with the application of customer charges to customer orders, including collaborating with Billing and Proof of Delivery (POD) representatives.
• Update, review & share customer pricing reference material; work with Sales Manager to develop new material as needed.
• Administer pricing information in transportation management software (Axon).
• Review and implement rate increases according to contract terms.
• Collaborate with team members on new rates where required.
• Coordinate the administration of special projects.

Internal Relationship Management Responsibilities:

• Interface regularly with Billing & Operations Department.
• Coach and train POD representatives on customer charges & pricing agreements.
• Participate in accounts receivable reviews, assist with investigating invoice disputes, and provide feedback to Sales Department on reoccurring payment issues.

Administrative Responsibilities:

• Maintain stats and tracking processes.
• Provide backup coverage to other Sales Administrators as needed.
  • Prepare, submit, and track rate quotes.
  • Coordinate and respond to customer service inquiries.

We thank all applicants for their interest in joining Caron Transportation Systems, however only those being considered for an interview will be contacted.

Caron Transportation Systems is committed to employment equity. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities, and former and current military members.