Security Alarm Technician - Intrusion & ULC Systems

SSRG is looking for an experienced Security Alarm Technician with strong hands-on experience in commercial intrusion alarm systems, ULC installations, inspections, monitoring, and troubleshooting.

This position will primarily focus on intrusion and monitored alarm systems, including installation, programming, commissioning, service, preventative maintenance, and ULC-related work. Experience with access control, CCTV and other integrated security systems is an asset, but we are specifically looking for someone with a strong alarm and intrusion background.

Scarlet Security & Risk Group (SSRG) is an ISO31000, ISO9001 and ISO45001 certified company and one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Responsibilities

• Install, program, commission, and service commercial intrusion alarm systems.
• Troubleshoot alarm panels, field devices, communication paths, power supplies and associated wiring.
• Perform ULC inspections, testing and documentation for monitored intrusion and fire monitoring systems.
• Complete system takeovers, upgrades and panel replacements.
• Program alarm zones, partitions, users, schedules and monitoring communications.
• Test alarm signals and coordinate with monitoring stations during commissioning, service and inspections.
• Troubleshoot IP, cellular and other alarm communication issues.
• Install and service motion detectors, door contacts, glass-break detectors, panic/duress devices and other intrusion devices.
• Perform preventative maintenance and identify system deficiencies.
• Maintain accurate ULC inspection records, service reports and system documentation.
• Communicate directly with customers regarding system issues, repairs and recommendations.
• Support access control, CCTV and other integrated security systems when required.
• Participate in after-hours/on-call service where required.

Preferred Experience

Experience with commercial alarm platforms such as DSC, Bosch, Ademco, Honeywell, DMP or similar systems is considered a strong asset.

Experience with ULC monitoring requirements, commercial fire monitoring, cellular/IP communicators and monitoring-station coordination is highly desirable.

Requirements

• Minimum 3 years of experience servicing and installing commercial security alarm systems.
• Strong knowledge of intrusion alarm systems and alarm monitoring.
• Experience performing ULC inspections and working with ULC-listed monitored systems.
• Strong troubleshooting and diagnostic skills.
• Experience programming commercial alarm panels.
• Understanding of low-voltage wiring, relays, power supplies and supervised circuits.
• Basic IP networking knowledge.
• Valid BC Security Worker Licence and/or applicable Security Alarm Installer qualification.
• Valid driver's licence.

Working Conditions

• Requires lifting (up to 50 lbs.), climbing, and working at heights
• Work may be indoors or outdoors, including construction environments
• May involve confined spaces and moderate noise levels
• This role may require occasional travel

Benefits & Company Perks

• $35-$45 per hour
• Health & dental benefits for full-time employees
• Up to $1,000 in referral bonuses when your friends join the team
• Professional Development & Internal Career Growth Opportunities (Training and Systems Certifications)
• A culture of respect and mentorship
• Access to exclusive employee discounts on over 5000 products & services
• Company vehicle, fuel card, phone allowance/company phone, tool allowance, and overtime opportunities available.
• Work with a wide variety of technologies across commercial, industrial, institutional, healthcare, government, and critical infrastructure environments.

Ready to Apply?

Upload your resume and a cover letter explaining why this role aligns with your goals. We're excited to hear from you!

We understand that the ideal candidate is not defined by meeting every single criterion, but by vision, impact, and commitment to our purpose. We are actively working to eliminate systemic barriers in our employment process. If your background demonstrates the strategic capacity and leadership required to drive our mission of reducing inequality, and you are excited by this opportunity, we encourage you to apply and articulate your vision in your cover letter.

At SSRG, all hiring decisions are made by qualified recruitment professionals. AI is not used to evaluate candidates or make hiring decisions.

Due to a high volume of applications, only those selected to move forward in the hiring process will be contacted.