Receptionist - Lakeland Ford

The Wyant Group is seeking a friendly, professional, and organized Receptionist to join our dynamic Lakeland Ford team. As the first point of contact for customers and visitors, you will play a vital role in delivering exceptional service and keeping dealership operations running smoothly. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

This is a full-time opportunity: Monday-Friday, 8am- 5pm.

Key Responsibilities

Front Desk Excellence

• Greet clients and visitors warmly, creating a welcoming first impression.
• Manage incoming calls and inquiries efficiently, directing them to the appropriate team member and taking messages when needed.

Customer Service

• Provide outstanding customer service, anticipating client needs and ensuring a seamless experience.
• Assist clients with inquiries, refreshments, and general guidance while maintaining clear communication.

Administrative Support

• Perform light accounting or administrative tasks to support the dealership as needed.
• Assist sales and service teams by maintaining organized documentation and responding to customer inquiries.

Professionalism & Presentation

• Maintain a clean, organized, and inviting reception area.
• Uphold a high standard of personal and professional presentation, representing the Wyant Group's commitment to excellence.

Qualifications

• Previous experience in a receptionist, administrative, or customer service role, ideally within the automotive industry.
• Strong organizational and administrative skills.
• Excellent communication and interpersonal abilities with a focus on delivering top-tier customer service.
• Comfortable using MS Office and basic administrative software.
• Ability to multitask and prioritize in a fast-paced environment.

We offer a supportive team environment, competitive compensation, and opportunities for growth within the Wyant Group.

We thank all candidates for their interest; only those selected for an interview will be contacted.