Warehouse Leader

RSL'S story:
Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in Burnaby, Twenty-Three Branches, and Four Distribution Centers spread across Western Canada. We are committed to remaining a family business and are proud to have the third generation working in the business. The company's mantra is to ‘inspire excellence and trust' by providing creative solutions and unrivaled experiences, in-store and online, that make RSL the choice for customers, suppliers, and employees at every location. For more information, please visit: www.rsl.ca

RSL Mission
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.

RSL Vision
To be the environment that inspires excellence and trust within our community.

RSL Values
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

Great Place to Work
At RSL, we pride ourselves on fostering a dynamic and inclusive workplace culture. Our commitment to excellence and employee satisfaction has been recognized with the prestigious “Great Place to Work” certification for six consecutive years. This accolade reflects our dedication to creating an environment where every team member feels valued, supported, and empowered to achieve their best.

The Opportunity:

Scope of the position

The Warehouse Leader is responsible for leading the warehouse team in their warehouse tasks and responsibilities. This includes providing guidance on shipping, receiving, picking, putting away, safety and general housekeeping duties to ensure a clean, and orderly work environment. Under the guidance of the Branch Manager and the Warehouse Supervisor, the Warehouse Leader will be responsible to advise and resolve issues as they may arise.

This role will also be responsible for implementing best practices and contributing to the development of processes and procedures. The incumbent will continue to be active on the floor where needed and lead in Warehouse Supervisors' absence.

Duties and Responsibilities

• Plan, direct, oversee and participate in the warehouse operations and activities:shipping/receiving, storing, picking, inventory locations move; ensure stock and warehouse facility is maintained in a safe, clean and orderly condition to Refrigerative Supply standards.
• Coordinate, organize, assign and support tasks, policies and procedures to warehouse staff that are put in place by the branch manager and Refrigerative Supply.
• Plan, organize and oversee daily schedule tasks and assign them appropriately.
• Operate a variety of warehouse equipment (forklift, etc.).
• Encourage team productivity while leading an example to achieve the branch's performance goals.
• Accountable for the team's ability to meet productivity goals in a timely manner.
• Assist in training new hire warehouse person.
• Maintain working relationships and foster good communication and team morale with the warehouse staff: reporting any employee concerns, and safety issues to the Branch manager.
• Make recommendations to the Branch manager for process improvements and cost savings.
• Actively participates in all regulatory training and other company training initiatives.
• Participates in annual inventory.
• Develop and Maintain a cycle count process for Branch 8 along with other team members.
• Monitor incoming customer returns and ensure written up and delivered to branch admin in a timely manner.
• Coordinate the collection and shipping of empty refrigerant cylinders back to appropriate supplier in a timely manner.
• Coordinate the collection and shipping of reclaim gas back to appropriate supplier in a timely manner.
• Coordinate the collection and shipping of compressor cores back to appropriate supplier in a timely manner.
• Monitor *D section and stock locations for extra *D and work with sales to move to customers.
• Create biweekly orders for welding gas with supplier Innovair. Maintain and monitor inventory levels.
• Monitor Equipment Returns coming back from customers and work with tech support to make sure all requirements are met for a proper claim and ultimately RSL refund so that units can be scrapped.
• Monitor warranty shelf working with h/o and branch admin to move warranty product to proper resolution, either through scrap or return to supplier.
• Provide backup to the warehouse supervisor in times of absence.
• Other duties and responsibilities as assigned by the Warehouse Supervisor and/or Branch manager.
  

Competencies and Qualifications

• 3-5 years' warehouse/material handling experience preferred in a wholesale/distribution environment.
  
• Demonstrate strong problem solving and organizational skills.
  
• A strong sense of tight deadlines
  
• A strong work ethic, reliable and dependable.
  
• High attention to detail, accurate and efficient.
  
• Be energetic and self-motivated.
  
• Must be able to handle multiple tasks.
  
• Maintain a business-like manner at all times.
  
• Dedicated to continuous improvement.
• Experience working with RF scanners.
• Understand the need to prioritize work schedules to meet company goals.
• Able to work with minimal supervision.
• Is open to feedback and takes responsibility for personal development.
• This position utilizes both manual and power material handling equipment to perform job functions, such as pallet jacks, forklifts, etc. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. You must have the ability to climb, bend, squat, reach, grasp and lift.
• Must have flexibility in their work schedule as they may be asked to work an occasional Saturday branch open.

What we offer:

It's not all about work. That's why we support and recognize our team members with a range of benefits:

• RSL is an entrepreneurial company - we don't micromanage.
• Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
• Vacation entitlement starting at three (3) weeks annually, with incremental increases based on years of service, up to a maximum of six (6) weeks.
• Annual Bonus Program
• 3 personal obligation days.
• Wellness Account.
• Stay healthy with our rich benefits package.
• Protect your future with our Registered Retirement Savings Plan.
• Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.