Customer Service Representative

Looking to join a dedicated team who take pride in their work? Join BlueStone Properties, a Great Place to Work!

BlueStone Properties Inc. has been an industry leader in property management, construction and development for three generations. We are seeking a part-time Customer Service Representative to assist with the daily operations of Storage Worx, our award-winning self-storage facility!
SUMMARY
Working 25 hours per week on a variable schedule from Tuesdays to Saturdays, this position supports the daily operations of Storage Worx. Key responsibilities include providing knowledgeable and friendly customer service, maintaining a clean and secure facility, assisting with leasing, supporting marketing and promotional activities, and building positive tenant relationships.

BLUESTONE ADVANTAGES

• Certified Great Place to Work® for 6 consecutive years, ranked 4th Best Workplace in Canada in 2026
• Sign-on Bonus
• Health and Dental Benefits
• Group Retirement Savings Plan
• 3 weeks paid Vacation
• Paid Better and Personal Days
• Opportunity for Rental Commissions
• Pant and Boot Allowance
• Opportunities for Paid Professional Development
• Employee Reward and Recognition Platform – Applauz
• Employee Initiatives, Events, and Appreciation
• Opportunity to work with a tight-knit group of professionals in a customer-focused self storage environment

DUTIES

• Provide knowledgeable and friendly customer service by phone, email, and in person
• Perform cleaning and maintenance of on-site equipment, grounds, and facilities
• Rent U-Haul trucks and assist with maintenance and upkeep of storage equipment as needed
• Complete opening procedures, including facility walk-throughs, bathroom cleaning, and parking lot checks
• Ensure the facility is locked and secured at closing, including securing cash and completing daily close procedures
• Assist with the leasing of storage units and collect rent or other monies due
• Assist with light snow shoveling and outdoor duties during all seasons, as required
  Assist with marketing, networking, on-site events, and purchasing supplies as directed

REQUIREMENTS

• Experience with cleaning and light facility or equipment maintenance
• Experience in sales, customer service, or storage leasing environment
• Access to a reliable vehicle, valid driver's license and automotive insurance is required
• Computer and smart phone proficiency is required
• Proficient spoken and written English
• Courteous manners with the public
• Punctual and reliable
• Able to work independently of direct supervision
• Able to lift up to 40 lbs, sit for extended periods, and perform cleaning duties as required
• Criminal background check required
  

HOW TO APPLY

To learn more about working at BlueStone please visit: https://youtu.be/ULv_VzIiHcs

We are recruiting for an active vacancy and welcome applications from qualified candidates. BlueStone appreciates your application and thanks you for your interest. Please note, only candidates who are qualified will be contacted for an interview.

BlueStone Properties Inc. is an equal opportunity employer and encourages diversity in the workplace. Accommodations are available upon request during the recruitment and selection process.

No phone calls from employment agencies please.