Ellement Consulting Group - 10 Jobs
Edmonton, AB
Posted today
Job Details:
Full-time
Management
Position Summary
The Benefits Administrator is responsible for the timely setup and ongoing maintenance of employer, member, and service provider records. This position plays a pivotal role in ensuring the integrity and accuracy of these records, working closely with other departments to validate data and confirm that service standards are consistently upheld. This role demands a detail-oriented, proactive approach to facilitate efficient operations and maintain the highest level of data integrity.
Location
This is a full-time, on-site position based in our Edmonton office.
Key Responsibilities:
Employer Administration
- Enter employer contribution reports and prepare discrepancy reports
- Set up and maintain employers across multiple systems
- Send Welcome Packages and reports to new employers
- Run Hour History and daily E-inTel reports
- Enter Contribution Transfer Authorization (CTA) forms
- Maintain Check Off lists for all clients
- Respond to emails from employers and locals
Member & Service Provider Administration
- Set up and maintain member, employer, and service provider records to ensure accurate, up to date information
- Update eligibility statuses and member records as required
- Track and mail drug cards
- Process Health & Welfare self-payments and prepare monthly self-payment statistics
- Create and mail New Eligible and Self-Pay correspondence
- Manage weekly HCSA (Health Care Spending Account) data loads
Reporting & Cross-Departmental Support
- Run monthly reports to support departmental functions
- Provide administrative support to the Pension team
- Provide support to the call centre and finance department
- Respond to inquiries from other departments
- Create and maintain spreadsheets and documents supporting benefits tracking and administration
Continuous Improvement
- Analyze issues as they arise and develop effective solutions
- Continually review current processes for efficiency improvements
Qualifications and Attributes:
- Post-secondary diploma or certificate in Office or Business Administration
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
- Accurate and efficient alpha and numeric keyboarding skills
- Strong computer skills, with an acceptable level of keyboarding speed and accuracy
- Working knowledge of office procedures; prior office experience an asset
- Excellent writing and verbal communication skills
- Excellent organizational and time management skills, including the ability to prioritize tasks and consistently meet company service standards
- Attention to detail and commitment to accuracy of work
- Ability to establish and maintain effective working relationships, and to work independently and as part of a team
- Successful completion of a cleared criminal background check is required
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Frequently Asked Questions
This is a full-time, on-site position based in the Edmonton office.
The role involves entering employer contribution reports, setting up and maintaining records, sending Welcome Packages, updating eligibility statuses, tracking drug cards, processing self-payments, and creating reports to support benefits tracking.
The responsibilities include setting up and maintaining employers across multiple systems and running various reports to support departmental functions.
A post-secondary diploma or certificate in Office or Business Administration, proficiency in Microsoft Office, strong keyboarding skills, excellent communication, and the ability to prioritize tasks.
Yes, the role provides cross-departmental support, responds to inquiries from other departments, and offers administrative support to the Pension, call centre, and finance teams.
Successful completion of a cleared criminal background check is required.
