Dentistry On Bay
Toronto, ON
Job Details:
The ideal candidate will excel in managing administrative tasks coordinating patient schedules, and assisting dental professionals (occasionally) . This position offers a rewarding opportunity to contribute to patient care while maintaining an organized and efficient office environment.
DUTIES:
- Greet patients warmly, check them in and out efficiently, and manage appointment scheduling using dental practice management software such as Abeldent.
- Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages when necessary.
- Verify patient insurance informations, update medical and dental records accurately within electronic medical records systems, annd ensure all documentation complies with privacy regulations.
- Assist dental professionals during procedures by preparing instruments, sterilizing equipment, and handling necessary supplies
- Manage front desk operations including billings, payment processing, and coordinating referrals or follow-up appointments.
- Maintain organized office flow by managing appointment calendars, confirming upcoming visits, and handling patient inquiries professionally.
- Support administrative tasks such as filing, date entry, and maintaining office supplies to ensure a seamless office environment.
QUALIFICATIONS:
- Proven experience as a dental receptionist with familiarity using Abeldent software.
- Strong knowledge of dental terminology and electronic medical records systems.
- Excellent communication skills with the ability to handle they-line phone wasting confidently.
- Demonstrated organizational skills with attention to detail in managing schedules and patient records.
- Ability to work collaboratively with dental professionals while providing exceptional customer service
- Administrative experience that includes handling insurance claims, billing, or front desk operations.
Salary commensurate with experience.